Inappropriate Communication
Effective and appropriate communication is important in our life. It is especially important in Health and Social Care setting as it is one of the factors that allows professionals to deliver high quality of holistic care. However Nursing and Midwifery Council Hearings shows that a lot of professionals fail to communicate appropriately in different ways. In this essay I will review three methods that can be used to deal with inappropriate communication in Health and Social Care setting.
‘Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication.’ (Skillsyouneed.com, 2014). Inappropriate communication begins when barriers …show more content…
This is a good way of minimising risk of inappropriate communication occurring as it helps to ensure that professionals will be able to communicate effectively with patients, members of multidisciplinary team as well as with work colleagues (Ekot, 2010). Training also helps to raise awareness of different factors that can have negative impact on communication such as discrimination. Through undertaking additional training professionals receive opportunity to update their knowledge and learn new skills as things change all the time. However this method don’t guarantee a hundred percent success as there is one thing that we can’t teach anyone- to be a good person.
Supervision is also a good way of dealing with inappropriate communication. Supervision is a form of self-regulation that is helpful for reflecting on and learning from practice. This provide supervised professionals with personal support and professional development. It is especially important for trainees as it allows them to move beyond their basic skills and improve them as well as make changes that are suggested. Feedback received from supervision allows employees to learn from their mistakes as well as develop further skills that they already …show more content…
Interpretation and translation services allows service users to understand what is being discussed especially when it comes to receiving medical advices as bilingual individuals who might have communicative English will struggle to understand medical terms that are used in health care (even if it’s not medical jargon) (NHS Choices, 2013). This is a very good method of overcoming communication barrier caused by inability to speak English or speak at all. As a disadvantage we can consider possible misunderstanding caused by
‘Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication.’ (Skillsyouneed.com, 2014). Inappropriate communication begins when barriers …show more content…
This is a good way of minimising risk of inappropriate communication occurring as it helps to ensure that professionals will be able to communicate effectively with patients, members of multidisciplinary team as well as with work colleagues (Ekot, 2010). Training also helps to raise awareness of different factors that can have negative impact on communication such as discrimination. Through undertaking additional training professionals receive opportunity to update their knowledge and learn new skills as things change all the time. However this method don’t guarantee a hundred percent success as there is one thing that we can’t teach anyone- to be a good person.
Supervision is also a good way of dealing with inappropriate communication. Supervision is a form of self-regulation that is helpful for reflecting on and learning from practice. This provide supervised professionals with personal support and professional development. It is especially important for trainees as it allows them to move beyond their basic skills and improve them as well as make changes that are suggested. Feedback received from supervision allows employees to learn from their mistakes as well as develop further skills that they already …show more content…
Interpretation and translation services allows service users to understand what is being discussed especially when it comes to receiving medical advices as bilingual individuals who might have communicative English will struggle to understand medical terms that are used in health care (even if it’s not medical jargon) (NHS Choices, 2013). This is a very good method of overcoming communication barrier caused by inability to speak English or speak at all. As a disadvantage we can consider possible misunderstanding caused by