Max Points: 10.0
How does the nurse manager or leader play a role in the reengineering of health care?
People at all levels must embrace a culture of continuous process improvement. Improving patient outcomes and reducing costs complement each other when staff members have the tools to improve processes. Patient-centric organizations define value in the eyes of their patients and seek to identify and eliminate wasteful work elements from every aspect of their enterprise, both on the clinical and nonclinical side. People who do the work know the work and can usually give you those solutions. People at the staff level complete the process, hospital leaders must be engaged, support the work and provide the resources, or the process