There are many important concepts that weigh in on the success and failure of an organization. Concepts that imply simplicity such as interpersonal communication, noise and nonverbal communication. Everyone in the organization is aware these concepts exist, however, it is the strategies that surround these concepts that can give an organization a competitive edge.
Three Concepts
Interpersonal Communication
Improper interpersonal communication is the reason for most of the negativity within an organization, "bad communication practices cause a majority of our work problems" (Conrad, 2014, p. 106). The reason behind these problems stem from the lack of understanding of how communication is processed. According to …show more content…
Both of these strategies are of equal importance, first the sender must have a clear and concise message for the receiver, and the receiver must be able to decode the message and supply the sender with quality feedback. Only then, should the sender assume communication has taken place. We need to remember, "The ability to communicate is a gift from God to enable us to develop relationships with others and to create culture" (Aaye, 2013, p. 1). Noise
One of the major factors of disruption in the communication process, is the noise that surrounds it. Noise is defined as "anything that causes interference in a message's true intent and interferes with effective communication" (Satterlee, 2013, p. 135). Eliminating the noise at work is impossible, however, educating your staff on how to deal with the noise and limiting it would help deter the disruption and miscommunication that follows. For example, if a manager was communicating an important task to an employee, providing privacy to control the noise that can disrupt would be of great benefit.
The bible gives a great insight on how we are to communicate without noise, when we see Jesus communicating with God. Luke 5:16, "But Jesus often withdrew to lonely places and prayed" (New International Version).
NonVerbal