Importance Of Communication In Health And Social Care

Why is a communication skill important to have in a health and social care sector?
Communication skills are important as different service users may communicate differently to you there are different reason that can stop people from communicating to you. Communication is skills are important as service users are vulnerable so to have effective communication you will be able to put them at ease and reassure them. It sometimes helps to be clear and calm as it helps the service users to understand their situation and feel everything is in control. It also helps to make a connection with the service users as they will be more trusting of you and are willing to open up to you in situations and they know you are making an effort to understand
There are aspects that you need to think about. Is there a leader, have you prepared what you speaking are you good at taking turns, and can everyone see everyone. Group communication only works if everyone wants to participate as they will be more interactive in the conversation if they want to be there and will be less if they feel forced into something. It is as important as formal group of people some people will be quiet as they are worrying about people reaction. It is important to have the right emotional atmosphere people in groups use humour and friendly ways to encourage people to talk this is because people will feel more relaxed and will be more opened in the conversation. It is important in formal group communication to have a leader as they are able to control and lead the conversations also they can encourage people to talk. This is important as it make sure that the group doesn’t go into a tangent and the conversation is in structure. In formal communication you may write a few pointers as it helps to prepare the conversation. This is important because if it is a controlled conversation you will need to make sure that your points get across to the others in the group and make sure that they understand. It is important to take turns to talk as it shows respect for one another and organises everyone in the group. This will help people to process information that is given to them so they feel focused in the conversation on different points. It is important to notice the facial expressions and tone in voice and the pace it is important to see the faces of the people in the group as you can see the eye contact and the body language of the person this is important because people’s body language shows how they are feeling emotionally. Group conversations are effect as it allows everyone in the conversation to express their opinions and is effect as everyone has to listen to everyone’s