The Importance of Communication in Employee Onboarding
The communication process of orientation with new employees has long been a difficult phase in the employment process. The field of human resources has recently deemed Onboarding as an effective way to address this phase of employment. The methods for communication with onboarding are not only for the employee but also for all individuals involved in the organization. Strategically through the use of various methods of communication, new hires receive essential materials for their job such as corporate culture, technology information, and company processes. This process lays the initial foundation for their success and their long-term commitment to the organization and its goals. The Importance of Communication in Employee Onboarding
Onboarding is a relatively new term that encompasses the orientation process of a new employee it originated in the field of human resources. The term is so new that most well known dictionaries do not have not listed. Wikipedia refers to the term as “organizational socialization referring to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors to become effective organizational members. Tactics used in this process include meetings, lectures, printed materials and computer based orientations to introduce newcomers to their new jobs and organizations”. (Wikipedia, 2014) After careful investigation of this topic, most articles, and websites indicate that employees receiving these socialization techniques lead to a positive outcome for the new employees, and the organization. Such as higher job satisfaction, better job performance, and greater organizational commitment. Onboarding plans typically contain the history of the company, knowledge of corporate culture, role clarity, and plans for the employee to succeed. The most effective onboarding plans typically will include a written outline because it helps employees deliver better job performance faster, aligns with corporate strategies, and provides clear procedures for communication.
The Benefits of Employee Onboarding
The key to the onboarding process is that employers must take a systematic orientation approach with new employees that clearly present the expectations for them and the existing norms of the new organization. “Top employers recognize the trends associated with new hire orientation and retention” (Reese, 2005). Today’s Human Resources use onboarding procedures like a blueprint to the company for communicating with new employees. Communication within a company can always be a problem. However, with new employees it can be especially difficult. Changing the ways a new employee is communicated with have a positive effect on the employee as well as the company. An employee will remember their first few days at a new job. They remember how people responded to them when they arrived. They will remember if their workspace was ready with a working phone, the computer is set up for them, and even the welcome items on their desk, not just with the typical HR packet of paperwork. These first initial days of work will start to set the tone for their attitude about the new job. The level of effort put forth by the employer to welcome the new hire over the months to follow could possibly determine their length of stay and level of productivity. Benefits for the onboarding process extend far past the typical orientation programs especially when used along with best practices for the process. Best Practices for Onboarding Communication
The primary purpose of onboarding is to help employees transition into the organization easily and more quickly. The best practices ensure the employee learns about the company, and its culture. “Employees are excited about starting to work and proper onboarding sets both employees and the...
References: Duggan , T. (n.d.). Communication problems in a business. Retrieved February 16, 2014 from http://smallbusiness.chron.com/communication-problems-business-2828.html
Lauey, S., (April 27, 2010). Creating an Onboarding Plan. HR Bartender. Retrieved February 16, 2014 from http://www.hrbartender.com/2010/recruiting/creating-an-onboarding-plan/
Onboarding. (February 13, 2014). Wikipedia. Retrieved from February 18, 2014. http://en.wikipedia.org/wiki/Onboarding
Reese, V. (2005). Maximizing Your Retention and Productivity with On-Boarding. Employment Relations Today (Wiley), 31(4), 23-29. doi:10.1002/ert.20038
Stimpson, J. (2009). ON BOARDING New Staff. Practical Accountant, 42(4), 18-28
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