Ribeiro and David (2001) state that information technology over the years has had a number of significant impact on organizations. Such impacts are:
• It has created opportunities for competitive advantages amongst competitors in any industry
• It has improved the relationship existing between customers and organizations
• It has helped with the development of new products as well as services
• It has allowed organizations to perform tasks which would have remained impossible without the use of a computer system.
• It has reduced the total cost incurred in transaction processing for banks and other financial institutions.
History of the I.T manager
Having applied for the post of the I.T systems manager, listed below are my qualifications and information about my past work experience:
• A master’s degree in Information systems with technical background in Windows Server and Desktop technology
• Professional qualifications in CISCO and MCSE with an understanding of some server grade applications including IIS, Apache, SharePoint, DNS, SQL and Foundstone
• Reasonable knowledge of large enterprise LAN/WAN environments
• 8 years experience in project management, leadership and organizational skills
• 7 years IT managerial experience in other financial institutions
• 5 years experience with client technologies
• 4 years working experience developing effective IT for financial institutions
History of Progress bank
Progress bank was established in 1999 and up till now does not have any I.T department in place. Their customer base is relatively small as well as the number of staff. Recently, it mergered with another bank in a bid to make it stronger and this has led to increased operational activities, increased customer base and more staff and a decision to introduce and implement an effective I.T department for the bank.
The board decided to set
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