Impacts of E-Banking

Best Essays
Topics: Bank, Online banking
Abstract

Online banking is one of the newest internet technologies where multiple benefits are available for both financial institutions and customers. It has enhanced efficiency in the banking sector which has positively impacted on profitability. It reduces some operational cost and enhances the transaction between financial institution and its customers. Online banking or internet banking is much better and faster than previous technology such as ATMs or Electronic fund transfer at the point of sales (EFTPoS). It has some positive impacts and also has some negative impacts. The rate of growth of the internet globally increases day by day. Now less develop or developing countries also introduced online banking for customers like Bangladesh. For example-Dutch Bangla Bank ltd, Eastern Bank ltd. Bangladesh.
And as a result increasing profitability is partially dependable by the introduction of online banking technology.

Table of Contents

1. Introduction……………………………………………………………………………………………………………..4 1. Background of the company…………………………………………………………………………5
2. Discussion and Analysis…………………………………………………………………………………………….6
1. Profitability ratio analysis…………………………………………………………………………………………7 2.1.1 Return on assets…………………………………………………………………………………........7 2.1.2 Return on ordinary shareholders’ fund………………………………………………………7 2.1.3 Return on average tangible common equity………………………………………………8 2.1.4 Trading cost-to-income ratio………………………………………………………………........8
2. Performance Analysis……………………………………………………………………………………………….9
3. positive impacts of e-banking…………………………………………………………………………………10 1. Convenience……………………………………………………………………………………………….10 2. Build strong relationship………………………………….………………………………………….10 3. Operation speed…………………………………………………………………………………………10 4. Straightforward………………………………………………………………………………………….11 5. Effectiveness………………………………………………………………………………………………11
4. Negative



References: Gurau, C. (2002). Online banking in transition economics: the implementation and development of online banking system in Romania: International Journal of Bank Marketing, Vol. 20 No. 6, pp. 285-296. Mukherjee, A. and Nath, P. (2003), A model of trust in online relationship banking: International Journal of Bank Marketing, Vol. 21 No. 1, pp. 5-15. Lang, B. and Colgate, M. (2003), Relationship quality, on-line banking and the information technology gap: International Journal of Bank Marketing, Vol. 21 No. 1, pp. 29-37. Rust, R.T. (1999), Impact of information technology on relationships: Marketing Department, University of Auckland. Liao, Z. and Cheung, M.T. (2003), Challenges to Internet e-banking: Communications of the ACM, Vol. 46 No. 12, pp. 248-250. Stewart, K. (2003), Guest editorial: International journal of bank marketing, Vol. 21 No. 1, pp. 4 Internet addresses: Gerrard, P. and Cunningham, J. B. (2003), The diffusion of Internet banking among Singapore consumers: International journal of bank marketing, Vol. 21 No. 1, pp. 16-28. Karjaluoto, H.,Mattila, M. and Pento, T. (2002), Factors underlying attitude formation towards online banking in Finland: International journal of bank marketing, Vol. 20 No. 6, pp. 261-272. Liao, Z. and Cheung, M.T. (2002), Internet based e-banking and consumer attitudes: An empirical study, Information and management, Vol. 39 No. 4, pp. 283-295. Lassar, W.M. and Dandapani, K. (2003), Media perceptions and their impact on web site quality: International journal of bank marketing, Vol. 21 No. 1, pp. 38-47. O’Donnell, A., Durkin, M. G. and McCartan-Quinn, D. (2002), Corporate banking in the UK: personal vs remote interaction; International journal of bank marketing, Vol. 20 No. 6, pp. 273-284.

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