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Impact of E-Commerce on Logistics and Transports

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Impact of E-Commerce on Logistics and Transports
April 4th 2012

E-Commerce

Assignment topic:
Impact of E-commerce on transport and logistics

Table of content

1. Introduction 3 2. E-commerce and business 4 A. B2C E-commerce 4 B. B2B E-commerce 5 C. Evolution and forecast of E-commerce 5 3. Impacts on the supply chain 6 A. Problem raised by E-commerce 6 i. Demand 6 ii. Stocks 6 iii. Communication 6 B. Reaction and adaptation of companies 7 i. Information interchange 7 ii. Pure players 7 iii. Click and mortars 8 4. Upstream Logistics 9 A. Order reception and preparation 9 B. Transport and traceability 10 5. Conclusion 11

1. Introduction

Since 2000 a lot of factors have changed the face of logistics in companies. Many were forced to change their entire process and proceeded to total reengineering rather than changing components one by one.
We will here try to focus on the impact of e-commerce on the transports and logistics, even though changes occurred over merchandise control, information and financial flows.

Supply chain and more precisely logistics are now part of the entire business model and not only considered as a cost-minimizing element of the companies business. It became part of the core business and a source of profitability because it was a determinant to how goods were purchased and consumed by customers.

Internet as part of our daily lives has driven innovations at a pace never seen before, making everything available through a single click. Business to consumer sales channels are exploding and many companies are trying to cut intermediaries. Nothing remains just an access to information or a screen to a physical shop, all products are now available online.

E-commerce has taken its full dimension with online auctions. It has existed through two dimensions.
The first one concerns the nature of the parties involved in the exchange, defining whether it is B2B or B2C.
The second dimension defines the transactional

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