Impact of Hrd Mechanism on Emotional Intelligence

Topics: Emotional intelligence, Human resource management, Emotion Pages: 26 (6968 words) Published: August 26, 2013
A Capstone Project On

IMPLICATION OF HRD MECHANISM ON EMOTIONAL INTELLIGENCE

Submitted to LOVELY PROFESSIONAL UNIVERSITY in partial fulfillment of the requirements for the award of degree of MASTER OF BUSINESS ADMINISTRATION

Submitted by: Shivan Elyas(11108435) Sheetal Verma(11106055) Soni Sharma(11104934) Ratan kumar Sahoo(11108520)

Supervised by: Kiran Thakur Assistant Professor School of Business Administration Department of Management

LOVELY PROFESSIONAL UNIVERSITY PHAGWARA 2011-2013

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Acknowledgement

We owe gratitude to all those people who have made this dissertation possible. Firstly, we cannot express sufficient appreciation to our advisor Mrs Kiran Thakur.We are fortunate to have such a passionate and exemplary advisor. Her patience and support enabled us to overcome the challenges encountered by us during our entire journey as an MBA student. She has read our dissertation literally word by word and provided insightful and invaluable feedback that we would not have been able to receive from anyone else. We have truly learned from her how to live as a scholar, a teacher, and a Mentor. We also thank our H.O.D. Ms. Gupreet Saini, for building our foundation as a researcher and teaching us how to write a dissertation. We owe a debt of gratitude to all of the Lovely Professional University colleagues in the program. We also want to thank members of LPU for their prayers and support. They treated us like their own family. Our love and appreciation go to our family for their endless support. Special thanks to our parents, who have provided all of the wonderful opportunities in our life.

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Executive Summary

Emotional intelligence is gaining prevalence in all the walks of personal and professional lives of individual as well as the organizations. With the increasing demands of the world of work, these tiny clusters of abilities and aptitudes help an individual adapt better and manage a meaningful work life with enhanced values and ethical standards. It is desirous on the part of the organizations to tap this potential and lead the company towards an ethical work environment leading to effective performance and heightened satisfaction. With this forethought in mind, the current paper sets out to examine the relationship between the dimensions of emotional intelligence and HRD climate at workplace in Indian Banking sectors. The results suggest that emotional intelligence and its dimensions are significantly related to HRD climate at workplace and variables of emotional intelligence namely, self awareness, interpersonal connectivity and emotional regulation have a predictive relationship with HRD Climate at workplace. In this study, it was investigated whether there is any impact of HRD Climate on emotional intelligence (EI).A survey questionnaire was administered to 150 employees from different Banks in Jalandhar.

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Table of Contents
ACKNOWLEDGEMENTS ....................................................................................................1 EXECUTIVE SUMMARY ....................................................................................................2 TABLE OF CONTENTS ........................................................................................................3 CHAPTER 1: INTRODUCTION ...........................................................................................5      Significance of the Study .........................................................................................7 Limitations of the Study …………………………………………………...............7 Objectives of the study…………………………………………………………8 Hypothesis……………………………………………………………………...8 Definition of key terms…………………………………………………………….8

CHAPTER 2: REVIEW OF LITERATURE..........................................................................10  Main Issues under EI Research .................................................................................10 ……………………………..  Main issues...

References: personal intelligence. However, the term of 'emotional intelligence ' (EI)
owes its origin to Salovey and Mayer (1990)
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