Ilm Level 3
Cost per person £995 + VAT
Course outline:
Workshop One: Solving problems and making decisions M3.01 (One day)
On completion of this mandatory unit participants are expected to confidently be able to:
• Develop an introductory knowledge and understanding of solving problems and making decisions as required by a practising or potential first line manager.
• Describe a problem, its nature, scope and impact.
• Gather and interpret information to solve a problem.
• Briefly summarise the options, providing facts and evidence, not just opinion.
• Use at least one simple decision making technique to evaluate options to arrive at the best solution.
• Plan the implementation and communication of the decision.
• Briefly discuss which monitoring and review techniques could be used to evaluate outcomes.
Workshop Two: Introduction to leadership M3.10 (One Day)
On completion of this mandatory unit participants are expected to confidently be able to:
• Develop an introductory knowledge and understanding of leadership as required by a practising or potential first line manager.
• Identify the factors that will influence their choice of leadership styles or behaviours in workplace situations.
• Explain why these leadership styles or behaviours are likely to have a positive effect on individual and group behaviour.
• Assess own leadership behaviours and potential in the context of a particular leadership model and own organisation’s working practices and culture, using feedback from others.
• Describe appropriate actions to enhance own leadership behaviour in the context of a leadership model.
Workshop Three: Leading a team effectively M3.36 (One Day)
On completion of this mandatory unit participants are expected to confidently be able to:
• Understand the need for teams to have a sense of vision and purpose and the role that effective communication, motivation and individual and team development play in enabling this to happen.
• Explain the importance
Course outline:
Workshop One: Solving problems and making decisions M3.01 (One day)
On completion of this mandatory unit participants are expected to confidently be able to:
• Develop an introductory knowledge and understanding of solving problems and making decisions as required by a practising or potential first line manager.
• Describe a problem, its nature, scope and impact.
• Gather and interpret information to solve a problem.
• Briefly summarise the options, providing facts and evidence, not just opinion.
• Use at least one simple decision making technique to evaluate options to arrive at the best solution.
• Plan the implementation and communication of the decision.
• Briefly discuss which monitoring and review techniques could be used to evaluate outcomes.
Workshop Two: Introduction to leadership M3.10 (One Day)
On completion of this mandatory unit participants are expected to confidently be able to:
• Develop an introductory knowledge and understanding of leadership as required by a practising or potential first line manager.
• Identify the factors that will influence their choice of leadership styles or behaviours in workplace situations.
• Explain why these leadership styles or behaviours are likely to have a positive effect on individual and group behaviour.
• Assess own leadership behaviours and potential in the context of a particular leadership model and own organisation’s working practices and culture, using feedback from others.
• Describe appropriate actions to enhance own leadership behaviour in the context of a leadership model.
Workshop Three: Leading a team effectively M3.36 (One Day)
On completion of this mandatory unit participants are expected to confidently be able to:
• Understand the need for teams to have a sense of vision and purpose and the role that effective communication, motivation and individual and team development play in enabling this to happen.
• Explain the importance