Chapter 1: Management Information Systems: Business Driven MIS Learning Outcome 1.1: Describe the information age and the differences between data, information, business intelligence, and knowledge. Learning Outcome 1.2: Identify the different departments in a company and why they must work together to achieve success. Learning Outcome 1.3: Explain systems thinking and how management information systems enable business communications. Learning Outcome 1.4: Explain why competitive advantages are temporary. Learning Outcome 1.5: Describe Porter’s Five Forces Model and explain each of the five forces. Learning Outcome 1.6: Compare Porter’s three generic strategies. Learning Outcome 1.7: Demonstrate how a company can add value by using Porter’s value chain analysis. * Describe all five forces model areas
* Explain what they mean for a business.
* Leverage Porter’s Five Forces Model analysis for business processes into a strategic business plan. Chapter 2: Decisions and Processes
Learning Outcome 2.1: Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics. Learning Outcome 2.2: Define critical success factors (CSFs) and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects. Learning Outcome 2.3: Classify the different operational support systems, managerial support systems, and strategic support systems, and explain how managers can use these systems to make decisions and gain competitive advantages. Learning Outcome 2.4: Describe artificial intelligence and identify its five main types. Learning Outcome 2.5: Explain the value of business processes for a company, and differentiate between customer-facing and business-facing process. Learning Outcome 2.6: Demonstrate the value of business process modeling, and compare As-Is and To-Be models. Learning Outcome 2.7: Differentiate between business process...
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