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NEGOTIATION AND CONFLICT SOLVING SKILLS
INDIVIDUAL ASSIGNMENT Class: BA604
Lecturer: Nguyễn Nhật Dương
Student name: Nguyễn Văn Thăng-BA00341
Ha Noi 16/11/2013
1.
In my opinion, the first thing that Kelly and other ALTs in her office should do is try to connect to AJET to ask them that whether other ALTs in Japan ever met the same problem like this before. In this case, there are two case :
The first case is that this problem was recorded by other ATLs before and many ALTs got into the same problem in Japan because of Japanese’s office culture. In this situation, Kelly and other ALTs in her office should ask AJET the best solution for this problems because they were experienced it before.
In the second case, if the answered is there was not ALTs ever met the same problems like Kelly and her workmate are facing which means that Mr Higashi treated them by his own way that going backwards with not only the deal but also the Japanese’s culture. I think that, the best solution for this case is Kelly call directly to CLAIR to complain about what she and her foreigner workmates are now sustaining and require an intervention. Furthermore, they can ask the CLAIR to change their workplace
2.
The conflict occurs because of some reasons:
The first reason is Mr Higashi acted not as a supervisor’s responsibilities. He thought that it was inconvenient when he must waste a lot of time to help ALTs to do simple every task life - which is a basis responsibility of a supervisor. Instead of giving ALTs information, he ignore them or giving them the wrong information.
The second one is the different in the office Culture between Japanese and eastern countries as Mr Higashi said : in Japan, typical Japanese employees normally did not make use of their vacation time due to their great loyalty to the company. If an employee became sick, he often used his paid vacation first out of respect for his employers.
The third reason is
INDIVIDUAL ASSIGNMENT Class: BA604
Lecturer: Nguyễn Nhật Dương
Student name: Nguyễn Văn Thăng-BA00341
Ha Noi 16/11/2013
1.
In my opinion, the first thing that Kelly and other ALTs in her office should do is try to connect to AJET to ask them that whether other ALTs in Japan ever met the same problem like this before. In this case, there are two case :
The first case is that this problem was recorded by other ATLs before and many ALTs got into the same problem in Japan because of Japanese’s office culture. In this situation, Kelly and other ALTs in her office should ask AJET the best solution for this problems because they were experienced it before.
In the second case, if the answered is there was not ALTs ever met the same problems like Kelly and her workmate are facing which means that Mr Higashi treated them by his own way that going backwards with not only the deal but also the Japanese’s culture. I think that, the best solution for this case is Kelly call directly to CLAIR to complain about what she and her foreigner workmates are now sustaining and require an intervention. Furthermore, they can ask the CLAIR to change their workplace
2.
The conflict occurs because of some reasons:
The first reason is Mr Higashi acted not as a supervisor’s responsibilities. He thought that it was inconvenient when he must waste a lot of time to help ALTs to do simple every task life - which is a basis responsibility of a supervisor. Instead of giving ALTs information, he ignore them or giving them the wrong information.
The second one is the different in the office Culture between Japanese and eastern countries as Mr Higashi said : in Japan, typical Japanese employees normally did not make use of their vacation time due to their great loyalty to the company. If an employee became sick, he often used his paid vacation first out of respect for his employers.
The third reason is