Identify the Different Reasons People Communicate

Good Essays
Unit 051
Outcome 1
1. The reason than people communicate * To build relationships with others, this can start with a greeting to engage an individual in a setting. This could be a smile, a wave, a hello and an introduction * Gaining, sharing or seeking information from others. This will help the way people interact and work together. * Control, by giving instructions or orders. * Social interaction is the main purpose of communication, and the interaction with others is how we maintain relationships * Satisfying the need to gain reassurance and acknowledgement through praising and showing interest. * Fulfilment – in order to get what we want, in some cases, we need to ask for it * Self-expression – in order to demonstrate our individuality we need to communicate to express our views, we also share ideas and thoughts that are creative and imaginative. * Reasoning as a way to problem solve with others for them to understand how we get to through the process of decision making
2. Communication within a work setting could be between yourself and your manager, a parent, a child or a co-worker. It can be affect the relationship in many ways. Good communication can result in effective sharing of information. This will make for a more needs met service, better referrals, more tailored service. Better relationships within a work setting make a child feel more comfortable and confident. This will enhance a child’s learning as they are more relaxed. This can also aid during times of transition, if the child is new to the setting or dealing with transitions at home. Effective communication leads to teams that work better together, less misunderstanding and cuts down on un-necessary doubling up of work.
Outcome 2.2
Factors to consider when promoting effective communication:
Location – the environment needs to be suitable to facilitate good communication. Things that you should be considering are quiet, homely, cosy, familiar and with as

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