Listening is the most important way in which to establish a respectful and professional relationship with a child or young person. By people listening to what a child has to say, without interruption, shows the child that they are interested in what the child has to say. By not interrupting the child, it shows that their views and opinions are not only respected, but are also as important as the views and opinions of the person they are talking to. You should maintain eye contact; concentrate on what the child is saying and physically lower yourself to the child’s level to make the child feel more comfortable and shows the child they are respected and on the same level as the adult. You should also take an active interest in what the child has to say, this will show the child that you respect them and make them feel like you want to hear what they have to say.
Describe with examples how to behave appropriately for a child and young person’s stage of development.
* When working with a child in nursery we can act appropriately for their age by being enthusiastic when talking to them, you can also sit down and play games with them. When they are upset or they have hurt themselves we can comfort them by reassuring them that they are going to be okay for example if they fall over and cut their knee you reassure them and tell them the steps of what is going to happen next. When talking to them it is important to come down to their level and make eye contact and smile at them so that they don't feel intimidated by us. We should also make time to listen to them without interrupting them and not shout at them as this could be very upsetting for them at this age. * When working in infants we can behave appropriately for their age by bending down to their level remaining eye contact and nodding your head and showing the right body language, this also applies for when the child is upset or hurt. You need to be enthusiastic when asking them to do and learn things so that they will want to do it this shows them that the work they are going to be fun or at least it will come across to them as fun. we should also smile at them so they are reassured and feel safe. * When working in junior schools we should listen and talk to them at their own level make eye contact and smile. We mustn't talk over them or be sarcastic and we should be positive about what is being said. We mustn't talk over them or be sarcastic and we should be positive about what is being said. We should encourage children at this age to start doing their work independently. * When working in a senior school we can behave appropriately by talking to them on their level and not talking down to them. We should also let them know what sort of behaviour is expected of them while they are in our class and make them aware of the consequences of miss-behaving. If they are upset or hurt we should sit them down and talk to them being sympathetic about what has happened. If a child id being disruptive or not listening you should bring the child to one side and sit them down with not losing eye contact with them and explain to them that they have choices and offer them the choices if they do not follow these two choices you bring in the head teacher or another member of staff with qualifications to deal with the situation.
Describe how to deal with disagreements between children and young people. If there is a disagreement between a child then there are steps you need to take... for example if two children are arguing over a toy you sit them both down get to their level remain eye contact with both of them as much as possible and explain that they have to take it in turns to play with this particular toy. When it comes to junior school you use the same approach except from you offer them an alternative. If the child does not take to notice what you have just said and carry on to disagree with each other you separate the children and start a different activity with one of them. In senior school there shouldn’t be many disagreements at this age the children should know the differences between right and wrong and to share or move on and do something else and then come back to what they needed before hand. If this doesn’t happen you separate the two children or however many people are involved. And give the other member something else to do or find the exact same thing as what the other has got. If it is not over a object for example a argument, You sit down with them individually and discuss the problem. You hear both sides of the story and figure out a resolution. You tell both the students to keep out of each other’s way or settle on a agreement.