according to statistics Iceland (2013). Reykjavik is the capital and the Icelandic monetary unit is the króna – ISK. Iceland is a parliamentary constitutional republic with a stable democracy. Iceland has been known for its rich natural resources (fisheries, renewable energy and water), as well as being a significant tourist attraction because of its amazing natural beauty and its famous volcanoes. Iceland economy: The Icelandic economy used to depend completely on the natural resources, before Iceland’s…
IMPACT OF BRAND SWITCHING, BRAND CREDIBILITY, CUSTOMER SATISFACTION AND SERVICE QUALITY ON BRAND LOYALTY Rizwan Arshad1, Idrees Akbar2, Abdul Muqtadir3, Urooj shafique4, Hafsa Zia5, Waheed Naseer6, Shoaib Ahmad Amin7 1(Faculty Member, Department of Management Sciences Islamia University of Bahawalpur, Pakistan) 2(Student, Department of Management Sciences Islamia University of Bahawalpur, Pakistan) 3(Student, Department of Management Sciences Islamia University of Bahawalpur, Pakistan) 4(Student…
ICELANDIC COMPANIES IN SCANDINAVIA: METHODS AND REPUTATION Executive summary: Initiative and focus on problem solving is generally the strength of Icelandic companies. The challenge for Icelandic companies expanding abroad is to understand that these characteristics – fundamental in sustaining the flexibility inherent in Icelandic companies – are rarely found in foreign companies and need to be carefully nourished in order to reach comparable results abroad as in Iceland. The characteristic…
African Journal of Business Management Vol. 5(1), pp. 187-195, 4 January, 2011 Available online at http://www.academicjournals.org/AJBM DOI: 10.5897/AJBM10.951 ISSN 1993-8233 ©2011 Academic Journals Full Length Research Paper A study of customer satisfaction, customer loyalty and quality attributes in Taiwan’s medical service industry Hsiu-Yuan Hu1, Ching-Chan Cheng2, Shao-I Chiu3* and Fu-Yuan Hong3 1 Department of Food Technology and Marketing Management Taipei College of Maritime…
Businesses today generally understand the need to capture and maintain their customers’ loyalty. Many have formal measurement programs in place to gather customer feedback and assess levels of loyalty on a regular basis. There are some organizations that include a customer loyalty metric in their corporate dashboard, treating it as a key performance indicator just as they would revenue or sales. It isn’t hard for companies to see the connection between customer loyalty and business success. Loyal…
The Odyssey Theme Analysis: Love and Loyalty "Antinoos, it is impossible for me to turn out of doors the mother who bore me and brought me up." (p.25, Homer, The Odyssey) This quote is a direct example of love and loyalty between a mother and son. Telemachos loves his mother and will stand by her decision, he says he won’t force her to marry; he is loyal to her, which represents the idea of loyalty between family. Love and loyalty are major themes of The Odyssey that are constantly surfacing…
Case 7-2 Icelandic Enterprises As I comment on International Cosmetics’ policies on the basis of “as reported” earnings, the calendar between the year 2001 and 2002, Icelandic Enterprise’s annual sales volume rose from Ikr 8.2 billion to Ikr 14.6 billion while earnings doubled. When translated to dollars at average exchange rates prevailing during this period, Icelandic’s sales increased from $328 million to 462 million. Dollar earnings increased by 112 percent. Based on “as reported” earnings…
2008–2012 Icelandic financial crisis is a major economic and political crisis in Iceland that involved the collapse of all three of the country's major commercial banks following their difficulties in refinancing their short-term debt and a run on deposits in the Netherlands and the United Kingdom. Relative to the size of its economy, Iceland’s banking collapse is the largest suffered by any country in economic history. The financial crisis had serious consequences for the Icelandic economy. The…
the Netherlands, 5.25%11. As more evidence of the Icelandic banks’ extreme risk levels was revealed, however, fear consumed those who had deposits in Landsbanki. The speculation of the Icelandic banks, in conjunction with ensuing global financial crisis, sparked a run on the bank in the UK – a run on the bank that marked the demise of Landsbanki. The Icelandic Parliament issued Act No. 125/2008 on October 6, 2008, in which the Icelandic government took Landsbanki under its control as a result…
Icelandic Volcano Report Introduction Eyjafjallajokull has recently erupted; this volcanic eruption which happened in Iceland is potentially very dangerous to flights taking place in Northern Europe. Eyjafjallajokull is located on the boundary of the North American plate and Eurasian plate. Eyjafjallajokull is 1600 metres above sea level with ice at its tip. There have been two known eruptions since the time of settlement (874 A.D). The most recent eruption was a relatively small one that happened…