Human Service Personal Interview
Arc of the Ozarks is a local human service organization providing help to people in the local communities with physical and mental disabilities. The main local offices for the Arc can be found in Springfield, Joplin, and Monett, Missouri. Interviewing someone from the Arc could have been done over the phone, by e-mail, and an in-person interview. The in-person interview seemed to be more appropriate because it would allow me to interact with the people who work for the organization and possibly see interaction with clients. Interviewing one in person also helps to show the kind of dedication put into the work provided by the organization.
The interview consisted of 11 questions prepared in advance to help provide insight into the types of services provided, the goals of the organization, and how the organization could provide assistance to clients. The questions asked at the interview were as follows:
1. What are the goals of Arc of the Ozarks when working with clients?
2. What type of services does the Arc of the Ozarks provide for clients?
3. In what ways does the Arc work with clients to provide needed help?
4. What type of funding does the Arc use to provide help to clients?
5. Potential employees must need some form of training, what kind of training do employees receive to work with clients?
6. What kind issues does the Arc face to provide help to the clients?
7. When the Arc is looking at hiring new employees, what type of characteristics are looked for to determine if someone would make a good addition to the Arc?
8. How successful is the Arc at helping the people who come to them for help?
9. How does someone look into getting help for someone they love through the Arc?
10. I noticed on your website it says you help employ people with disabilities, who would someone contact to get help in this area?
11. How would you describe the mission of the Arc as a whole?
The information received through the interview was educational about how the Arc of
The interview consisted of 11 questions prepared in advance to help provide insight into the types of services provided, the goals of the organization, and how the organization could provide assistance to clients. The questions asked at the interview were as follows:
1. What are the goals of Arc of the Ozarks when working with clients?
2. What type of services does the Arc of the Ozarks provide for clients?
3. In what ways does the Arc work with clients to provide needed help?
4. What type of funding does the Arc use to provide help to clients?
5. Potential employees must need some form of training, what kind of training do employees receive to work with clients?
6. What kind issues does the Arc face to provide help to the clients?
7. When the Arc is looking at hiring new employees, what type of characteristics are looked for to determine if someone would make a good addition to the Arc?
8. How successful is the Arc at helping the people who come to them for help?
9. How does someone look into getting help for someone they love through the Arc?
10. I noticed on your website it says you help employ people with disabilities, who would someone contact to get help in this area?
11. How would you describe the mission of the Arc as a whole?
The information received through the interview was educational about how the Arc of
References: The Arc of the Ozarks. (2010). The Arc of the Ozarks-About Us. Retrieved June 7, 2010, from http://www.thearcoftheozarks.org/pages/about_us.