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human resourse managment
LEADERSHIP, CREATIVE
PROBLEM-SOLVING CAPACITY,
AND CREATIVE PERFORMANCE:
THE IMPORTANCE OF
KNOWLEDGE SHARING
ABRAHAM CARMELI, ROY GELBARD, AND
R O N I R E I T E R - PA L M O N
This article presents two studies that examine whether leader supportive behaviors facilitate knowledge sharing and employee creative problemsolving capacity, thereby enhancing creative performance. The findings from both studies indicate that leader supportive behaviors are directly and indirectly related, through both internal and external knowledge sharing, to employee creative problem-solving capacity. In addition, creative problem solving was related to the two dimensions of creative performance—fluency and originality. However, a test of the mediation model indicated that creative problem solving only mediated the relationship between internal knowledge sharing creative performance and originality. These findings highlight the complex process by which leaders facilitate both internal and external knowledge sharing and employee creative problem-solving capacity, thereby improving employee creative performance. Keywords: creative problem-solving capacity, creativity, knowledge sharing, leadership

Correspondence to: Abraham Carmeli, Faculty of Management, Tel Aviv University, Ramat-Aviv, Tel Aviv 69978,
Israel, Phone: +972-3-640-6335, Fax: +972-3-640-9983, E-mail: avic@post.tau.ac.il.
Human Resource Management, January–February 2013, Vol. 52, No. 1. Pp. 95–122
© 2013 Wiley Periodicals, Inc.
Published online in Wiley Online Library (wileyonlinelibrary.com).
DOI:10.1002/hrm.21514

96

HUMAN RESOURCE MANAGEMENT, JANUARY–FEBRUARY 2013

Introduction

O

rganizations constantly seek ways to facilitate and enhance creative, innovative behaviors among their employees, and in gaining and sustaining a competitive edge in today’s marketplace. This has led to abundant theoretical and empirical literature on what enables or hinders employee creativity in such



References: Alavi, M., & Tiwana, A. (2003). Knowledge management: The information technology dimension. In M. Amabile, T. M. (1988). A model of creativity and innovation in organizations. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior (Vol Amabile, T. M. (1996). Creativity in context: Update to the social psychology of creativity for creativity. Academy of Management Journal, 39, 1154–1184. Ancona, D., & Caldwell, D. (1992). Demography and design: Predictors of new product team performance Atwater, L., & Carmeli, A. (2009). Leader-member exchange, feelings of energy and involvement Baer, M. (2010). The strength-of-weak-ties perspective on creativity: A comprehensive examination and extension Psychology, 51, 1173–1182. Bartlett, C. A., & Ghoshal, S. (1986). Tap your subsidiaries for global reach. Harvard Business Review, 64(6), 87–94. Basadur, M., Runco, M. A., & Vega, L. A. (2000). Understanding how creative thinking skills, attitudes, and behaviors work together: A causal process model. Belsley, D. A., Kuh, E., & Welsch, R. (1980). Regression diagnostics: Identifying influential data and sources Binyamin, G., & Carmeli, A. (2010). Does structuring of human resource management processes enhance Bryant, S. (2003). The role of transformational and transactional leadership in creating sharing and Canals, J. (2000). Managing corporate growth. New York, NY: Oxford University Press. Carmeli, A., Atwater, L., & Levi, A. (2011). How leadership enhances employee’s knowledge sharing at work: The intervening roles of relational and Carmeli, A., & Azerual, B. (2009). How relational capital and knowledge combination capability enhance the performance of knowledge work units in a Carmeli, A., Brueller, D., & Dutton, J. E. (2009). Learning behaviours in the workplace: The role of high quality interpersonal relationships and psychological safety George, J. M., & Zhou, J. (2001). When openness to experience and conscientiousness are related to Carmeli A., & Schaubroeck, J. (2005). How leverage human resource capital with its competitive distinctiveness enhances the performance of commercial and public organizations Goldenberg J., Mazursky, D., & Solomon, S. (1999). Creative sparks. Science, 285, 1495–1496. Carmeli, A., & Schaubroeck, J. (2007). The influence of leaders’ and other referents’ normative expectations on individual involvement in creative work. Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: Addison-Wesley. Carmeli, A., & Waldman, D. A. (2010). Leadership, behavioral context and the performance of work Chowdhury, S. (2005). The role of affect- and cognition-based trust in complex knowledge sharing. Collins, C. J., & Smith, K. G. (2006). Knowledge exchange and combination: The role of human

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