To: Chief Executive Officer and the Executive Team
Subject: Possible Decision Alternatives to resolve the problem of lead in Toys
Following the recently identified problem with the quality assurance of one of the companies toys included in the toys collection included in the elementary toy collection, that is the metal whistle, the company has come to high alert regarding the possible implications that such a discovery may impose to the company. The amount of lead found in the metal whistles was slightly above those required by the U.S. regulation for children seven years and below. With a large shipment of the toy whistle waiting to be shipped to South America and the cost of reproducing the toys estimated at $100,000, drastic measures are required in order to ensure that the problem is resolved effectively and efficiently. This paper looks at different decisions to fix the issue of lead in the toys.
Three possible decision alternatives to address the problems regarding the metal whistles
The three possible decision alternatives to address the problems regarding the metal whistles are either, reproducing and repackaging all the toy collections to acceptable U.S standards, analyzing the level of lead acceptable in South American Countries and export the toys in countries where legal penalties will not be faced, and ensuring the subsequent toys meet the quality control expectations or going ahead and the sell the already manufactured toy collection to markets other markets other than South American with less strict controls on lead level and rectify subsequent toy collections.
The first decision was arrived at based on the need to protect the reputation and image of the company and on the basis of doing what is right and complying with U.S. regulations. Children are usually vulnerable to the effects of lead in toys overtime, and this may result to numerous health complications such as a retarded mental development
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