Human Resource Managent
Hupnan Resource
Management
GAINING A COMPETITIVE ADVANTAGE
The Ohio State University
JOHN R. HOLLENBECK
Michigan State University
University of Wisconsin-Madison
) Cornell University
McGraw-Hill
Irwin
ENT;
Preface vi
1 Human Resource Management:
Gaining a Competitive
Advantage 2
Enter the World of Business: Starbucks:
HR Practices Help Focus on the Brew, Weather the Recession, and Prepare for Growth 3
Introduction 4
What Responsibilities and Roles Do HR
Departments Perform? 5
Strategic Role of the HRM Function 7
Demonstrating the Strategic Value of HR: HR
Analytics and Evidence-Based HR 10
The HRM Profession: Positions, Education, and Competencies 11
Competitive Challenges Influencing Human
Resource Management 14
Key Terms 61
Discussion Questions 61
Self-Assessment Exercise 62
Exercising Strategy 62
Managing People
Skill Shortages Make It Difficult to Fill Positions and Customer Orders 63
Twitter Focus 64
Notes 64
Parti
The Human Resource
Environment 69
2 Strategic Human Resource
Management 70
The Sustainability Challenge 14
Enter the World of Business: HP's New
Strategy 71
Evidence-Based HR 24
Introduction 72
Competing through Sustainability
Volunteerism and Going Green Are Reaping
Dividends for Employees, Communities, and the
Environment 30
What Is a Business Model? 72
GM's Attempt to Survive 73
What Is Strategic Management? 74
Components of the Strategic Management
Process 75
Linkage between HRM and the Strategic
Management Process 75
The Global Challenge 44
Competing through Globalization
Apple Polishes Its Image through Auditing
Overseas Suppliers 47
The Technology Challenge 48
Competing through Technology
Connectiveness Enhances HR Practices 51
Meeting Competitive Challenges through
HRM Practices 56
Organization of This Book 59
A Look Back 60
Summary 60
Role of HRM in Strategy Formulation 77
Strategy Formulation 79
—
Competing through Globalization
A
Management
GAINING A COMPETITIVE ADVANTAGE
The Ohio State University
JOHN R. HOLLENBECK
Michigan State University
University of Wisconsin-Madison
) Cornell University
McGraw-Hill
Irwin
ENT;
Preface vi
1 Human Resource Management:
Gaining a Competitive
Advantage 2
Enter the World of Business: Starbucks:
HR Practices Help Focus on the Brew, Weather the Recession, and Prepare for Growth 3
Introduction 4
What Responsibilities and Roles Do HR
Departments Perform? 5
Strategic Role of the HRM Function 7
Demonstrating the Strategic Value of HR: HR
Analytics and Evidence-Based HR 10
The HRM Profession: Positions, Education, and Competencies 11
Competitive Challenges Influencing Human
Resource Management 14
Key Terms 61
Discussion Questions 61
Self-Assessment Exercise 62
Exercising Strategy 62
Managing People
Skill Shortages Make It Difficult to Fill Positions and Customer Orders 63
Twitter Focus 64
Notes 64
Parti
The Human Resource
Environment 69
2 Strategic Human Resource
Management 70
The Sustainability Challenge 14
Enter the World of Business: HP's New
Strategy 71
Evidence-Based HR 24
Introduction 72
Competing through Sustainability
Volunteerism and Going Green Are Reaping
Dividends for Employees, Communities, and the
Environment 30
What Is a Business Model? 72
GM's Attempt to Survive 73
What Is Strategic Management? 74
Components of the Strategic Management
Process 75
Linkage between HRM and the Strategic
Management Process 75
The Global Challenge 44
Competing through Globalization
Apple Polishes Its Image through Auditing
Overseas Suppliers 47
The Technology Challenge 48
Competing through Technology
Connectiveness Enhances HR Practices 51
Meeting Competitive Challenges through
HRM Practices 56
Organization of This Book 59
A Look Back 60
Summary 60
Role of HRM in Strategy Formulation 77
Strategy Formulation 79
—
Competing through Globalization
A