human resource

Human Resources Management
Assessment Approach
January 2013
Paul Marsden, Liverpool Associates in Tropical Health (LATH)
Margaret Caffrey, Liverpool Associates in Tropical Health (LATH)
Jim McCaffery, Training Resources Group, Inc. (TRG)

Human Resources Management Assessment Approach

Human Resources Management Assessment Approach

TABLE OF CONTENTS

Introduction

1

Background

1

Purpose

2

Applying the Assessment Approach

3

Users

3

Time frame

3

Methodologies and data sources

4

Guidance: How to Use the Human Resources Management
Assessment Approach

5

Assessing Key Human Resources Management Systems,
Functions, and Practices

5

Guidance on the Assessment Templates for Each Human
Resources Management Function

6

Key Steps in a Typical Assessment Approach

8

Human Resources Management Functions:
Assessment Templates

10

Health Workforce Planning and Implementation

12

Workforce planning

13

Recruitment and deployment

16

Retention

19

Work Environment and Conditions

22

Employee relations

23

Workplace safety and security

26

Job satisfaction

28

Career development

30

Human Resources Information Systems

34

Performance Management

40

Planning Template

45

References

46

Appendix A: Example of the Adaptation of the Human
Resources Management Assessment Approach

47

Appendix B: Glossary

53

Appendix C: Additional Resources and Tools

55

Human Resources Management Assessment Approach

INTRODUCTION

T

he CapacityPlus partnership has developed this human resources management (HRM) assessment approach to guide policy-makers, managers, and human resources (HR) practitioners toward better understanding and responding to HRM challenges facing their health systems.

The approach is flexible: it can be applied to an overall assessment of the health workforce management environment or modified to

References: the foundation to implement and sustain these approaches with additional funding and resources (McCaffery and Adano 2009).