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Hsbc-Internet Banking.

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Hsbc-Internet Banking.
HSBC-internet banking

Introduction

Purpose

The purposes of this report were to gather practical knowledge about corporate online banking as well as personal online banking system. It also gave us an opportunity to know about the experts who are leading and making strategic decisions to enhance the expansion of online banking in our country. With the set guidelines and proposal by our faculty and with the friendly cooperation of the staffs of HSBC, this report comprise of an organization and project part.

Scope

The scope of this report is limited to the overall description of the company, its services and its organizational setup, technology, technical support. The report will mainly focus on the overview of Online Banking of HSBC Bangladesh and its strategies.

Methodology

Both the primary as well as the secondary form of information was used to prepare the report. The details of these sources are highlighted below.

Primary Sources

➢ Major sources of primary information were interviews with members of the staff of HSBC.

Secondary Sources

➢ Internal Sources • HSBC Bank's Annual Report • Online Banking Manual ➢ External Sources • Website information • Journal Published in newspaper

Limitations

One of the main barriers in writing this report was the confidentiality of data.

Executive Summary Online banking is a new dimension in this era of revolution of information technology and the Internet technology has added a new ripple in the wave of automation of the service delivery system. Banking is a service-oriented industry and all the banks are endeavoring to bring qualitative change in their service delivery system by adopting the most up-to-date version of technology to keep sharpen the competitive edge with other competitors in the banking industry. The challenge for the banking industry has been to design this new service channel in such a
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