hrm term

Topics: Hotel, Tourism, Hospitality industry Pages: 12 (5369 words) Published: October 20, 2014

THE DEVELOPMENT OF HOTEL INDUSTRY IN SORSOGON
An Undergraduate Thesis Presented to the Faculty
Of Bicol Merchant Marine College Inc.
In Partial Fulfillment of the Requirements in
Bachelor of Science in Hospitality Management
By:
Nikko Golena
John jeric Despuig
Abegail Guarin
Jennelyn Ulop
Keith Justine Esquejo
TABLE OF CONTENTS
Title Page………………………………………………………………………………………….1 Acknowledgement………………………………………………………………………………..4 CHAPTER 1 – THE PROBLEM
Introduction……………………………………………………………………………………….5 Statement of Problem……………………………………………………………………………..6 Significant of the Study…………………………………………………………………………...8 Scope and Delimitation…………………………………………………………………………...8 Conceptual Framework…………………………………………………………………………....8 Conceptual Paradigm……………………………………………………………………………...9 Definition of Terms………………………………………………………………………………10 CHAPTER 2 – REVIEW OF RELATED LITERATURE

Related Literature………………………………………………………………………..11 Foreign Literature………………………………………………………………..12 Local Literature…………………………………………………………………..13 Related Studies…………………………………………………………………………...15 Foreign Studies…………………………………………………………………..15 Local Literature………………………………………………………………….16 CHAPTER 3 – RESEARCH METHODOLOGY

Research Method………………………………………………………………………17 Source of Data…………………………………………………………………………17 Research Instrument…………………………………………………………………...17 Data Gathering Procedure……………………………………………………………..18 CHAPTER 4 – ANALYSIS, PRESENTATION AND INTERPRETATION OF DATA List of tables…………………………………………………………………………...19 Operation……………………………………………………………………………....20 Equipment and Facilities………………………………………………………………21 Economic Standing…………………………………………………………………….22 Comparison of Operation……………………………………………………………...23 CHAPTER 5 – SUMMARY, CONCLUSION AND RECOMMENDATION

Summary………………………………………………………………………………24 Conclusion…………………………………………………………………………….25 Recommendation……………………………………………………………………...26 BIBLIOGRAPHY
APPENDICES
ACKNOWLEDGEMENT
The researchers would like to extend their profound gratitude to those in one way or another extends their benevolent support, guidance, and effort that made this activity a success. The Administration and Staff of Villa Kasanggayahan Hotel, Fernando’s Hotel, Villa Isabel Hotel and Bar, Wek’s Place, Ingko Hotel, and Tentyard Hotel, and Mercedes Country Lodge for allowing us to oversight our research in their respective hotels. To Ms. , for her sincer concern and assistance, and shared insights and invaluable suggestions in the enhancement of study. The parents who make things possible as always, for their undying moral and financial support, patience, understanding, and encouragement, and for the enduring trust and love that motivates the researchers until this work had been finished. Most of all, to god almighty for giving us the wisdom, knowledge and strength to overcome stress and challenges along the way during the series of researches. CHAPTER 1

THE PROBLEM AND ITS SETTING
Introduction
The Hotel Industry in Sorsogon consists of the following services such as lodging and transportation. It is a billion dollar industry that aims for the development of tourism industry. Its basic operation involves hotel and restaurant management, marketing, human resource, amusement park that consist of groups such as facility maintenance, direct operation such as housekeeper, server, porter and bartender. Philippine is an archipelago which composed of 7,107 beautiful islands each possess beautiful and breath taking sights. One of which is the province of Sorsogon known as “The Land of Kasanggayhan” the land of happy, cheerful and hospitable people, gifted with exquisite views such as Mt. Bulusan, clean beaches along coastal areas and others, it is also has several hotels in some municipalities. With these characteristics the researcher seriously demands the study on its development. Hotel industry covers a wide range of services on its organization such as offering food services, accommodation, food and beverages, meetings, entertainment,...
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