Hrm 531 Working at Lrr
Working at the Little Red Roaster
HRM/531
November 12, 2012
Working at the Little Red Roaster
The business strategy and job design provide a basic blueprint for an organization in terms of organizing work to accomplish important strategic objectives. This paper will detail an interview with a small business owner exploring the core business strategy and subsequent creation of a job position within the business. A job description was developed based on the interview dialogue.
The Little Red Roaster (LRR) is a locally owned and operated franchise specializing in coffee and gourmet foods. Founded in 1996 in London, Ontario, there are five independently owned and operated locations. The LRR selected for this paper is located in a large community hospital and has a solid customer base comprised of hospital staff, visitors, ambulatory patients, and students. The LRR seeks to provide customers with a warm environment, friendly service, and high-quality food items. Owner Tristan Squire-Smith wears many hats within the business and has a wide range of responsibilities and duties, including networking, marketing, planning, managing, and recruiting. With the opportunity to interview Tristan, the topics of discussion included job analysis, job description and subsequent strategies he uses when determining to hire employees. Tristan ultimately is the individual who decides if an individual is qualified and a good fit with the closely knit LRR team and work environment.
Tristan states the ultimate decision to hire is entirely based on his affinity for risk. Recruiting, hiring, and training a productive employee is a costly undertaking that ought to be pursued if so indicated by a cost-benefit analysis. In a risk-adverse organization, a position would be created as a result of existing needs being unmatched by current human capacity; the purpose of the new candidate’s role is to match capacity with known, existing demand. He postulates that businesses wishing
HRM/531
November 12, 2012
Working at the Little Red Roaster
The business strategy and job design provide a basic blueprint for an organization in terms of organizing work to accomplish important strategic objectives. This paper will detail an interview with a small business owner exploring the core business strategy and subsequent creation of a job position within the business. A job description was developed based on the interview dialogue.
The Little Red Roaster (LRR) is a locally owned and operated franchise specializing in coffee and gourmet foods. Founded in 1996 in London, Ontario, there are five independently owned and operated locations. The LRR selected for this paper is located in a large community hospital and has a solid customer base comprised of hospital staff, visitors, ambulatory patients, and students. The LRR seeks to provide customers with a warm environment, friendly service, and high-quality food items. Owner Tristan Squire-Smith wears many hats within the business and has a wide range of responsibilities and duties, including networking, marketing, planning, managing, and recruiting. With the opportunity to interview Tristan, the topics of discussion included job analysis, job description and subsequent strategies he uses when determining to hire employees. Tristan ultimately is the individual who decides if an individual is qualified and a good fit with the closely knit LRR team and work environment.
Tristan states the ultimate decision to hire is entirely based on his affinity for risk. Recruiting, hiring, and training a productive employee is a costly undertaking that ought to be pursued if so indicated by a cost-benefit analysis. In a risk-adverse organization, a position would be created as a result of existing needs being unmatched by current human capacity; the purpose of the new candidate’s role is to match capacity with known, existing demand. He postulates that businesses wishing
References: Grasby, E., Crossan, M., Haywood-Farmer, J., Pearce, M. & Frost, A. (2004). Business decision making: Text and Cases (7th ed.). Toronto, Ontario: Thomson Nelson.