Hris Course Project
Castle’s Family Restaurant
Candice Wheeler
DeVry University
Stage I
Castle’s Family Restaurant is a local, small family owned business. Business is booming due to the location of the restaurants. The family-owned business is usually a case of a dream vs. reality. With crazy hours, small profits and no relief, a small business is tough to handle. Finding employees who are the right “fit” is especially difficult for smaller, family owned businesses, which often do not have the luxury of a human resources department. Jay Morgan is the operations manager but playing two roles in this company by also acting as the HR manager, which is not good for him or for the company. As a Human Resource consultant for a small franchise like Castle’s, I would want to ensure that the restaurant is operating well because I know the success of the restaurant is heavily built around the flow in which it functions. The work environment of a restaurant is usually fast paced, and requires the maximum efficiency. Employees are almost always part-time workers, except for managers and other supervisors. Mr. Morgan is traveling too much during the week to each location to handle several to almost all of the HR functions.
For this case scenario, Mr. Jay Morgan seems like he willingly accepts the responsibility and stress of the organization. Theory Y has at its core the assumption that the physical and mental effort involved in work is natural and that individuals actively seek to engage in work. I believe Jay Morgan is doing what needs to be done by any means to keep the business thriving. I am not sure where his motivation stems from but it could possibly be that he simply enjoys his career. He is also leading by example. In the 1950s, a psychologist named Douglas McGregor did not believe that it was possible to create a completely Theory Y-type organization. He did believe that Theory Y assumptions would lead to more effective management. I agree that a whole entire organization
Candice Wheeler
DeVry University
Stage I
Castle’s Family Restaurant is a local, small family owned business. Business is booming due to the location of the restaurants. The family-owned business is usually a case of a dream vs. reality. With crazy hours, small profits and no relief, a small business is tough to handle. Finding employees who are the right “fit” is especially difficult for smaller, family owned businesses, which often do not have the luxury of a human resources department. Jay Morgan is the operations manager but playing two roles in this company by also acting as the HR manager, which is not good for him or for the company. As a Human Resource consultant for a small franchise like Castle’s, I would want to ensure that the restaurant is operating well because I know the success of the restaurant is heavily built around the flow in which it functions. The work environment of a restaurant is usually fast paced, and requires the maximum efficiency. Employees are almost always part-time workers, except for managers and other supervisors. Mr. Morgan is traveling too much during the week to each location to handle several to almost all of the HR functions.
For this case scenario, Mr. Jay Morgan seems like he willingly accepts the responsibility and stress of the organization. Theory Y has at its core the assumption that the physical and mental effort involved in work is natural and that individuals actively seek to engage in work. I believe Jay Morgan is doing what needs to be done by any means to keep the business thriving. I am not sure where his motivation stems from but it could possibly be that he simply enjoys his career. He is also leading by example. In the 1950s, a psychologist named Douglas McGregor did not believe that it was possible to create a completely Theory Y-type organization. He did believe that Theory Y assumptions would lead to more effective management. I agree that a whole entire organization