Hr Maxa
Training and Developing Employees
Multiple Choice
1. _____ provides new employees with the basic background information required to perform their jobs satisfactorily. a. Employee recruitment b. Employee selection c. Employee orientation d. Employee development e. Training (c; easy; p. 268)
2. Orientation typically includes information on _____. a. employee benefits b. personnel policies c. daily routine d. safety measures e. all of the above (e; easy; p. 268)
3. The methods used to give new or present employees the skills they need to perform their jobs are called _____. a. orientation b. training c. development d. appraisal e. management (b; easy; p. 270)
4. Employers use a(n) _____ to ensure that employees are working toward organizational goals. a. performance management process b. employee orientation program c. management by objectives program d. rewards program e. just-in-time system (a; moderate; p. 270)
5. Which of the following has the highest influence on organizational effectiveness? a. appraisal b. feedback c. training d. goal-setting e. technology (d; moderate; p. 270)
6. The first step in a training program is to _____. a. assess the program’s successes or failures b. present the program to a small test audience c. design the program content d. conduct a needs analysis e. train the targeted group of employees (d; moderate; p. 270)
7. What is the second step in the training process? a. assess the program’s successes or failures b. present the program to a small test audience c. design the program content d. conduct a needs analysis e. train the
Multiple Choice
1. _____ provides new employees with the basic background information required to perform their jobs satisfactorily. a. Employee recruitment b. Employee selection c. Employee orientation d. Employee development e. Training (c; easy; p. 268)
2. Orientation typically includes information on _____. a. employee benefits b. personnel policies c. daily routine d. safety measures e. all of the above (e; easy; p. 268)
3. The methods used to give new or present employees the skills they need to perform their jobs are called _____. a. orientation b. training c. development d. appraisal e. management (b; easy; p. 270)
4. Employers use a(n) _____ to ensure that employees are working toward organizational goals. a. performance management process b. employee orientation program c. management by objectives program d. rewards program e. just-in-time system (a; moderate; p. 270)
5. Which of the following has the highest influence on organizational effectiveness? a. appraisal b. feedback c. training d. goal-setting e. technology (d; moderate; p. 270)
6. The first step in a training program is to _____. a. assess the program’s successes or failures b. present the program to a small test audience c. design the program content d. conduct a needs analysis e. train the targeted group of employees (d; moderate; p. 270)
7. What is the second step in the training process? a. assess the program’s successes or failures b. present the program to a small test audience c. design the program content d. conduct a needs analysis e. train the