HR manager (a catalyst of change)
Delhi Business Review X Vol. 4, No. 2, July - December 2003
HR MANAGER
INDUSTRY
CATALY
A CATALY ST OF CHANGE WITH SPECIAL REFERENCE TO HOTEL INDUSTR Y IN NORTH INDIA
ON the basis of literature review and past studies the following hypotheses were postulated: (i) role of
HR professionals in a new business paradigm is to be re-defined as the next millennium has set a very challenging task for HR managers, (ii) HR managers have to plan, envision, prioritize and set goals for themselves. Hence the objectives of the present study are: to indicate that a properly channelised education and training programme is needed for HR managers to vividly highlight the necessary set of attributes that he must possess. The study explores some areas to which the HR managers must give due weightage in order to create an appropriate work-culture and environment, which would provide the impetus for achievement. The study aims to emphasise upon the role of HR manager and his power as “human capital” in the enterprise and hence act as a catalyst of change in an organisation. Methodology: The data have been collected through extensive literature review and past studies. Various web-sites have been explored for relevant information. Research journals, magazines and other study-materials have also been consulted. Primary data have been collected through: (i) Field visits, (ii) Interviews with HR Managers in star category hotels and small scale hotel owners,
(iii) Discussions, (iv) Questionnaire, (v) Observation. It was in this context that the present study of hotels
(large scale and small scale) was carried out to determine the importance and role of HR Manager. The paper begins with an introduction on the importance of HR in organisational growth and development. Then the study goes on to discuss the role played by an HR manager and offers some suggestions to counter the hurdles that interrupt not only the employee development but organisational development as a
HR MANAGER
INDUSTRY
CATALY
A CATALY ST OF CHANGE WITH SPECIAL REFERENCE TO HOTEL INDUSTR Y IN NORTH INDIA
ON the basis of literature review and past studies the following hypotheses were postulated: (i) role of
HR professionals in a new business paradigm is to be re-defined as the next millennium has set a very challenging task for HR managers, (ii) HR managers have to plan, envision, prioritize and set goals for themselves. Hence the objectives of the present study are: to indicate that a properly channelised education and training programme is needed for HR managers to vividly highlight the necessary set of attributes that he must possess. The study explores some areas to which the HR managers must give due weightage in order to create an appropriate work-culture and environment, which would provide the impetus for achievement. The study aims to emphasise upon the role of HR manager and his power as “human capital” in the enterprise and hence act as a catalyst of change in an organisation. Methodology: The data have been collected through extensive literature review and past studies. Various web-sites have been explored for relevant information. Research journals, magazines and other study-materials have also been consulted. Primary data have been collected through: (i) Field visits, (ii) Interviews with HR Managers in star category hotels and small scale hotel owners,
(iii) Discussions, (iv) Questionnaire, (v) Observation. It was in this context that the present study of hotels
(large scale and small scale) was carried out to determine the importance and role of HR Manager. The paper begins with an introduction on the importance of HR in organisational growth and development. Then the study goes on to discuss the role played by an HR manager and offers some suggestions to counter the hurdles that interrupt not only the employee development but organisational development as a
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