How to Create an Effective Technology Support Team

Topics: Teamwork, Knowledge Pages: 4 (1111 words) Published: May 18, 2010
How to Create and Effective Technology Support Team

May 10, 2010

University of Phoenix

People in every workplace speak of building the team, working as a team, and my team, but few understand how to create the experience of teamwork or how to develop an effective team (Heathfield, n.d.). Technology has become a critical need for any business to profit in a positive way. This research paper will explain a few key elements that are a requirement to have an effective technology support team. An explanation of how personalities can affect relationships within and beyond the technical staff. Belonging to a team, in the broadest sense, is a result of feeling part of something larger than yourself (Heathfield, n.d.).

Organization Structure

Organization structure is very important in a team environment because it will help define and understand the team and team members of the organization. Appointing a team leader for the team is a powerful asset and will tend to keep everything in order within the organization. It is best to form the team with different abilities because it will create a more complete understanding of the requirements. The appointed team leader should provide some type of statement to the team members advising the team members of the goal and expectations of the team. It is very important to become acquainted with the team members so the motivation will be there to strive for the best. After the information is given questions are address then the leader will appoint all team members with their roles and responsibilities. This will avoid any overlap or extra responsibilities among whose job is to do what.

Team Operation

When a team is put together, it is extremely valuable to bring the team together in a project area. The proximity of the team members will provide a number of benefits. Interpersonal relationships will develop at a steady pace leading to more effective and timely communication of information. The team...

References: Heathfield, Susan. (n.d.). Twelve Tips for Team Building: How to Build Successful Work Team. Retrieved on May 11, 2010, from http://humanresources.about.com/od/involvementteams/a/twelve_tip_team_2.htm
Kearns, William. (2009). Building a Technology Support Team. Retrieved on May 11, 2010, from http://www.articlesbase.com/technology-articles/building-a-technology-support-team-1594409.html
Lycos Retriever. (2010). Team Building: People. Retrieved on May 11, 2010 from http://www.lycos.com/info/team-building--people.html
TechSoup for Libraries. (2009). Building a Technology Team. Retrieved on May 11, 2010, from http://www.techsoupforlibraries.org/?q=cookbook-3/planning-and-decision-making/building-a-technology-team
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