How can an understanding of non verbal communication make business communication more effective?
Communication is not just about words. It can be shown in many ways such as speech, songs, words and also non-verbal such as body language, sign language, paralanguage, touch, eye contact, body movements etc. Therefore it is like everything in day today life. Communication is more important for people to express their feelings, ideas and etc. A sender, a message and a recipient is needed to have a proper communication. Definitions
Communication - is defined as a process by which we assign and convey meaning in an attempt to create share understanding. This process requires a vast repertoire of skills in intrapersonal and interpersonal processing, listening, observing, speaking, questioning, analyzing and evaluating. Non verbal communication - Exchanging ideas through our body language and also it includes facial expressions, gestures, body movements and etc. The main components of Non verbal communication
Nonverbal communication is a system consisting of the components of Kinesics, proxemics and paralanguage which are often used together to help expression.
Kinesics or body language is one of the most powerful ways that humans can communicate nonverbally. It is used to portray moods and emotions and to emphasize what is being said. Body language is very important when in an interview. “To effectively communicate it’s not always what you say, but what your body says, that makes the difference” (Patricia Ball) This shows what exactly body language means. There are various different types of body movements one can do to come across as being too strong or too weak. For example – when one first walks into the room and shakes hands with the interviewer you want to have a good eye contact as well as good firm hand shake. Not too strong, because you can come across as being power player. Another important aspect to remember when you...
References: 1. “Intercultural business communication” By Robert Gibson
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