Hotel and Metro Manila

Topics: Hotel, Hospitality industry, Lodging Pages: 4 (718 words) Published: September 2, 2013
Chapter 1

Hotel and Restaurant Management is the one of the growing sector in terms of hospitality. Today’s world is the booming of technological industry. Hospitality management is an important pillar in almost every country’s economy. The emergence of the word ‘hospitality’ is to describe hotel and catering activities. Hospitality creates an impression of hosting and hospitableness, which prioritizes guest experiences. Hospitality also suggests a commitment to meeting guests’ needs as the key focus in these essentially commercial operations and a nobility of purpose beyond the more venal commercial relationship implied in the hotel, the bar, or the restaurant. Hospitality implies a selfless commitment to the meeting of the emotional needs of guests whereas bars, hotels and restaurants imply commercial relationships where service comes at a price, and only if profitable. Hospitality includes food, drink and accommodation and also is concerned with the approach to be adopted e.g. welcoming, respectful and genuine. Hospitality is offered and the extent or limitation of it is based on the needs and the purpose of the guests/strangers.

This study focused on the Effectiveness of selected Hotel and Restaurant Management in Metro Manila. This study seems reasonable within the vicinity of Metro Manila. The selected Bachelor of Science in Hotel and Restaurant Management students and selected employees in Hotel and Restaurants were the respondents of this research. Knowing the Effectiveness of Hotel and Restaurant Management is very crucial. You will have the knowledge about this kind of management and it may help you to be familiarized.

This study aims to determine the effectiveness of Selected hotel and Restaurant Managements in Metro Manila. Specifically it seeks answered to the following questions.
1. What is the demographic profiles of the respondents in...
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