Hospital case

Topics: Health insurance, Health care, Hospital Pages: 6 (618 words) Published: October 6, 2014


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1 Procesdiagram
3 Actorendiagram
5 Actorendiagram (2)

7 Questions

Patient goes to the GP. GP examines the patient and in some cases the GP will refer the patient to the hospital. In the hospital the person will be examined by a doctor and maybe there’s a surgery. After the surgery he needs to go to the local pharmacist for his medicines. The pharmacist sends him a bill. The payment of this bill will be arranged between the patient and the health insurer. 5. Four external factors that influence the costs of the hospital are: If the government doesn’t invest in the healthcare,

If the prices for supplies rise,
If people can’t pay for healthcare,
If insurance companies have high prices.
There are several reasons for the rise in costs for these factors. We will explain a few here. We will begin with the investments from the government. It makes sense that the investments are a large part of the money that a hospital gets. If a hospital gets less money they will be unable to pay for some things. Also, the investments are connected with the second point. If the government doesn’t invest in health-care, companies get less recourses to create their products. In this case there will be less supply and thus the price will rise. If the price rises, the hospital has to pay more money for the products and their costs will rise. If people can’t pay for healthcare the hospital won’t get their money back. Hospitals won’t reject people that need urgent help, so sometimes they will get losses when treating a patient. If the insurance companies have high prices, costs for the hospital rise because normal people won’t be able to pay the fees for healthcare insurance. So people won’t be able to receive health care programs if they can’t pay them. 6. The organizational purpose of the hospital consists of a mission and operative goals. The mission of the hospital is to help people. In order to achieve this goal every month or year they have set a number of operative goals. The first goal is making money. In order to keep operating over a long period of time the hospital needs money. The second operative goal is providing the right amount of supplies. This is important because having the right and the right amount of supplies makes sure that the hospital is able to provide the care needed. The third operative goal is gathering enough knowledge to help their patients. It’s important to know what you are doing if you want to help someone. 7.

The way appointments are made:
There needs to be direct communication between the patient and the hospital about making an appointment.

The waiting time for a regular operation
When the patient is arrived and he hasn’t the punch card they immediately make the punch card.

The costs
They need to make a new health insurer without an own risk.

The long questionnaire.
Give them a leisure before their appointment about the surgery.

Picking up the medicines at their own pharmacist
A better option is to send the medicins to your home, directly after the consultation with the doctor.

- it will cost too many working hours
- he will keep patients that do have the punch card waiting
- it will cost too much money to implement a whole new health insurer without an own risk - patient won’t understand the leisure without any help
- it isn’t controllable
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