Benchmarking is an essential criteria and strategy to use when measuring quality as it allows you to…
The tool that was being used for the internal comparison is running charts and using score cards that involve Cleveland Clinic against University Hospitals. There is no data comparing for any external database comparison group (national or regional). There was an improvement in analyze inpatient charts from January to October. There was a need for improvement for complete inpatient coding from January to October. There was an increase inpatient reimbursement through the concurrent data improvement program from January to…
Hammond General Hospital is a 334 bed general hospital located in a Mid-western town of 45000 and serves a countrywide population of approximately 140,000. Recently the board of directors at Hammond awarder the management contract of the Food Service Department to an outside company, Master Host Company. Master Host appointed Dave Smith as director of food service. It must be noted that this is the first time in the hospitals history that someone outside the hospital has been appointed as director of a department.…
I really liked the information on benchmarking. In benchmarking, we compare practice performance with an external standard. For example, in our pain measurement. We obtain our data from the Minimum Data Set (MDS) along with other facilities. We are able to compare ourselves to other facilities by using the quality measures report provided by Centers for Medicare & Medicaid Services (CMS).…
For checking the quality management and health care statistics I did an in depth comparison of two health care institutes. I have done the comparison of a hospital, River Hospital, INC and a Nursing home, Apex Rehabilitation and Care Center. By comparing the information available at the CMS site about these two we can easily assess the Quality Management and Health Care Statistics.…
The medical office has always been a mystery to me, even though I have worked as a nurse in a one doctor office and in a clinic.…
The nursing department of every healthcare organization plays an important role for the success of a hospital, because they cover 50 percent or more of the hospital’s labor budget. Therefore, it is important that the manager of the nursing department pays attention to the productivity of the job of every nurse and make sure that their work is running efficiently. A way to analyze the productivity of the nursing department is by internal benchmarking within the same organization or competitive benchmarking with an external organization. The information that will be used to…
Facilities where procedures are performed should also be held to a higher standard and be accountable for their actions and the actions of those they employ. If there are no standards by which we are measured then there would be no reason to excel, average would be okay. It is because of these quality indicators and quality measures professionals are pushed to the next level, research continues, evidenced based practices exist, and the practice of medicine has prevailed to the level where it is…
Since 1993, the Truven Health 100 Top Hospitals program has used both independent and objective research to guide hospital and health system performance. In this process, they analyze public data sources to compare hospitals to similar organizations. The 100 Top Hospitals program uses a balanced scorecard that incorporates public data, proprietary, peer-reviewed methodology and key performance metrics to arrive at an objective, independent analysis of hospital or health system performance. This research measures performance, organizational alignment, progress against business goals and demonstrates the value that an award winning organization provides to patients. (Truven Health Analytics, 2013)…
Since the Institute of Medicine’s widespread reports, To Err Is Human (2000) and Crossing the Quality Chasm (2001), revealed widespread incidence of medical errors in U.S. hospitals, there has been a great deal of effort to measure and improve the quality of hospital care. Progressive input has been made in establishing quality indicators and risk adjustment components to compare quality across organizations, and in analyzing processes and cultures in high-performing hospitals. There is a vast amount of knowledge to learn about the infrastructure of hospital performance. Health care organizations performance measures may include which hospitals are improving (or deteriorating) over time, and how they accomplish and provide for that improvement. This paper will seek to develop a quality improvement plan for St. Joseph Medical Center, the difference between performance measurement and quality improvement, examine quality indicators, and explain stakeholder feedback is used in the quality improvement process.…
References: Gapenski, L. C., Pink, G. (2009). Riverview community hospital assessing hospital performance. Cases in Healthcare Finance, 4th Edition. Health Administration Press. VitalBook file.…
Aravind Eye Care Hospital is a chain of one of the most popular eye hospital in the world which employs a model based on McDonalds’ business model to increase the efficiency and effectiveness of operations. This article analyses the effectiveness of this system and its possible implementation to the Italian Health Care System.…
so many other touch points in their stay at hospitals—the hospitality part. Some of the world-class…
Founded in 1968, the Falls Church General Hospital (FCGH) is a privately owned 6l5patient bed facility in the incorporated township of Falls Church, Virginia. Falls Church…
Julien, FW 1993, ‘The power of benchmarking’, The Internal Auditor, vol.50, no. 4, pp. 22, viewed in 3 November 2011, . Monkhouse, E 1995, ‘The role of competitive benchmarking in small- to medium-sized enterprises’, Benchmarking, vol. 2, no. 4, pp. 41, viewed 4 November 2011, . Robbins, S, Bergman, R, Stagg, I & Coulter, M 2008, Management, 5th edn, Pearson, Frenchs Forest. Sillyman, S 1992, ‘Guide to Benchmarking Resources’, Quality, vol. 31, no. 3, pp.17, viewed 1 November 2011, .…