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Management: Quiz

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Management: Quiz
1. MGT-492 Quiz Questions 2. Which of the following is not a reason that people act positively to change? 3. The signs of _____________ resistance to change are identified as being critical, finding fault, verbalizing and expressing discontent (ridicule, using facts selectively) 4. The signs of _____________ resistance to changes are identified as agreeing verbally but not following through being a procrastinator or saying you will do something and don’t do it 5. ______________ involves a refusal to recognized a situation being faced Denial 6. To identify the true leaders of an organization is what step ________ of John Kotter’s eight step 7. Step 3 of John Kotter’s eight steps is: 8. GE identifies the following leadership traits except one as necessary for innovation. 9. According to Carp which of the following statements would be considered the stall 10. Change that is incremental and continuous is known as: 11. __________ organizations discourage initiative by removing responsibility 12. ___________ is when employees are provided with authority resources and encouraged to take action t 13. _____________ is the intentional processes of permanently reducing the staff numbers in an organization. 14. Which of the following four questions is not part of a GAP analysis (text book chap 5) 15. Which of these four is not a method for managing change? 16. What company did we not talk about in chapter 1 – 17. Which of the following was not an obstacle that HP management had to contend with after the merger with Compac? 18. John Kotter’s organizational theory consists of how many steps? 19. Kotter step 1 is not – 20. Which of he following is not one of the imagines of change – 21. Government mandated change would be an example of 22. September 11, 2001 and Scar are two types of pressures impacting organizations - 23. Which of the following is not Geopolitical –

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