The strategies goals are achieved to show the employees how their contribution and performances can donate to overall organization outcome. The organization that I am currently working with had set a high standard of goals and objectives. The hospital vision and mission had clearly stated that, we would delivery beyond our customers’ expectation. The organizations goals are to ensure our customers are satisfied with the service and they are delivered with above their expectation services.
Researchers had identified that, good infrastructure are crucial for sustaining high performance. The infrastructure elements are including meaningful strategies and inspired vision implemented by a consistent leadership. It also includes a dedicated structure for quality and constant feedback to the employees. However, attaining the highest levels of performance is not an overnight effort. For the whole system to transform requires time, changing cultures and redesigning processes. Once the transformation is achieved, then the performance should be consistently reflecting improved outcome (Bruce & Marc,