Preview

Hershey

Better Essays
Open Document
Open Document
1074 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Hershey
Hershey’s mission in terms with its employees is “winning with an aligned and empowered organization, while having fun” (Hershey Company). The Hershey Company’s current performance management system is designed to build a workplace environment that embraces diversity while seeking new approaches and continual improvement. The company redesign system takes into consideration the age distribution of the workforce by providing training to the different generations. In this paper we will look at the Hershey Company, and ways that it has utilized to help manage these changes. We will look at ways to redesign Hershey’s performance management system to include diversity. We will also look at Hershey’s value system particularly focusing on how employees could interpret them in relation to their role with the company. We will continue to delve into the topic of the workforce trends and determine which has had the greatest impact on the Hershey Company. Finally we will look at the mentoring program that Hershey’s has put into place to help embrace the age diversity of the workforce. We will review the effects the mentoring program can have on integrating values into the Hershey Culture.
Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs:
My recommendation is to redesign of Hersey’s performance management system. It will take a collaborative effort between management and HR to redesign the performance management system that will appeal to the company’s diverse group of employees. Diversity comes in many forms in the United States. Diversity in the workplace is not limited to ethic origin but many other characteristics such as gender, age, race, and many other factors. The current performance management system focuses on two distinct generations, the millennial and the baby boomers. The baby boomers primary responsibilities are to coach, train and mentor the millennial workers. Management considers most baby



References: www.humanresources.about.com Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2011). Fundamentals of human resource management (4th ed.). New York, NY: McGraw-Hill.

You May Also Find These Documents Helpful

  • Powerful Essays

    Hershey Corporate Culture

    • 2435 Words
    • 10 Pages

    This section of the strategic environment is a realistic analysis of Hershey’s internal resources. The following internal traits portray a resource-based view of Hershey’s core strengths:…

    • 2435 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Machine Metaphor

    • 618 Words
    • 3 Pages

    1. I believe that the Burger Barn executives are moving forward in a beneficial direction. Burger Barn executives are moving in a direction that will increase efficiency and potentially increase both productivity and profit. Although their organizational approach can be seen as a “Machine Metaphor” (Miller, 2011), in an Ice cream shop, such classical approach can be beneficial. The idea of having multiple stations to reduce the time the customer is waiting to finalize their purchase reaps good benefits. Therefore their positive optimism with regards to the future of Creamy Creations is a valid one. Although their organizational approach looks good now, there are some potential pitfalls. As Burger Barn executives look towards a more productive future, I believe they will ponder on the idea of still maximizing efficiency and productivity at low cost. Are multiple employees needed to keep things moving faster? Or is there a possibility that moving towards a “self-serve” approach can overall benefit Creamy Creations? This can be beneficial to some extent, but it can also minimize the interpersonal communication one would get with a “Creamy Creator” (Miller, 2011), which was one of the factors that kept this business as a family-student oriented business that created job opportunities for students.…

    • 618 Words
    • 3 Pages
    Good Essays
  • Good Essays

    The first aspect that has changed in the workplace is the number of minorities and women in the workplace. Fifty years ago the workplace was dominated by white men. Today that is not the case, the workplace is a very diverse demographic containing numerous people from different races, ethnicities, genders, and backgrounds. Changes to the workplace demographic can be attributed to companies such as Office of Workplace Diversity (OWD) and Equal Employment Opportunity (EOO) who make sure that companies stay fair in the hiring process of minorities and genders (Office 1). How this affects motivation is that a manager must…

    • 573 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Diversity is the first change that managers must deal with when it comes to motivating their employees. 50 years ago, there were fewer women in the work force, and minority groups were underrepresented in the workforce. Not everyone is motivated in the same way. As our society continues this trend towards increased diversity, the need for developing new methods to motivate employees is even more important. Thus, motivating today’s diverse workforce poses a greater challenge than 50 years ago when the workforce was more homogeneous.…

    • 593 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Talent Management

    • 1566 Words
    • 7 Pages

    McDonald’s has incorporated a framework entitled “Plan to Win” and has adapted five major components: (1) People, (2) Place, (3) Product, (4) Promotion and (5) Price. The goal for this framework is to promote effective business strategy along with global business. These five components have strengthened the company’s talent management system to secure a whole-base business strategy of satisfaction from the customer, to the employee to headquarters. As the talent management system has been restructured, McDonald’s has especially taken interest in supporting the organization’s goal of meeting the global leadership of the business. To do so, they have implemented five key initiatives: (1) the redesign of the performance development system, (2) introduction of the talent review process for all officer-level positions, (3) the development and roll-out of a series of accelerated development programs beginning with the Leaders at potential individuals for officer level positions (4) the introduction of the McDonald’s Leadership Institute; and (5) the design and launch of the Global Leadership Development Program. The first initiative expounded on the expansion of rating performance and potential because senior management’s sense of continual successful would embrace a culture of entitlement. A stronger sense of urgency on the accountability of results, increased performance differentiation and consideration to change and innovation restructures the first initiative. The second initiative resulted from the recognition of business reduction and the increase of global competition. Surveyed questions were asked to corporate leaders and senior management…

    • 1566 Words
    • 7 Pages
    Best Essays
  • Satisfactory Essays

    Evans, E., Lindsay, W. (2008). Managing for Quality and Performance Excellence. Mason, Ohio. (pg 112)…

    • 674 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Critical Issues- In his first year as CEO of Hershey Foods Richard Lenny faced conflict with the community, employees and investors. He had already endured the longest strike in the history of the company, closed plants, and managed to increase profits by 10%. The Hershey Trust Company, majority shareholder of Hershey Foods, is responsible for funding the activities of the Hershey School, and in recent times has come under criticism for lack of diversity in its portfolio. In an attempt to correct this situation, the trust forced Richard Lenny to put the company up for sale. Community outcry ensues, as school alumni, employees, former trust members, and government officials all intervene to block the sale of the company.…

    • 684 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Cfa Hershey Chocolate

    • 7124 Words
    • 29 Pages

    II. For other community members, they view the responsibility of the trust board to themselves. Hershey Pennsylvania had a population of about 22,400 of which 6,200 where employees of Hershey itself. The population were concerned that Hershey legacy of community involvement would be compromised in the sense that they will not be taken care of anymore and thus they will not have job security anymore and will lose their jobs. The community leaders went further and organized rallies that to echo their…

    • 7124 Words
    • 29 Pages
    Powerful Essays
  • Powerful Essays

    The Hershey Company, known until April 2005 as the Hershey Foods Corporation and commonly called Hershey 's, is the largest chocolate manufacturer in North America. Its headquarters are in Hershey, Pennsylvania, which is also home to Hershey 's Chocolate World. It was founded by Milton S. Hershey in 1894 as the Hershey Chocolate Company, a subsidiary of his Lancaster Caramel Company. Hershey 's products are sold in about sixty countries worldwide. In addition, Hershey is a member of the World Cocoa Foundation. The company has been topped to 384, compared with the previous rank 404, in 2013 (CNN, 2013). This paper is going to show the company’s international environment, exams the strengths, weaknesses, opportunities and treats. After analyzing the strategic management for going abroad and competitive advantages, the author concluded that how the Hershey Company successes to offer the whole world’s happiness and what else can be down to move forward.…

    • 2679 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Hershey's Sweet Mission

    • 893 Words
    • 4 Pages

    Managing employees is an important part of running a business. Performance management systems are guidelines used by organizations to assist with the development and training of their employees. The Hershey Company identifies its mission with regards to relationships with all their stakeholders. With regard to its employees, the mission involves "winning with an aligned empowered organization...while having fun. (Noe, Hollenbeck,Gerhart, & Wright, 2011). Mary Parsons, a manager at the Hershey Company created mentoring program to embrace the diversity within the organization. The Hershey Company should analyze its performance management system so that opportunities for increased teamwork and communication and idea sharing between the baby boomers and millenials can be created. The workforce is faced with constant changes and employers need to ensure that they are creating HRM practices to ensure that the organization is…

    • 893 Words
    • 4 Pages
    Good Essays
  • Best Essays

    Managing growth in workforce diversity and increasing the representation of women and minorities throughout the organisation is more important than ever for organisations due to the increasing number of organisations in the global market (Kossek et al., 2003). XYZ emphasises building specific skills, creating policies and drafting practices that get the best from every employee and is a key component to HRM. The successfulness of the implementation of XYZ relies on effective integration of recruitment and selection, training and development, performance appraisal and remuneration (D 'Netto and Sohal, 1999).…

    • 1238 Words
    • 5 Pages
    Best Essays
  • Powerful Essays

    Gender Diversity

    • 2247 Words
    • 9 Pages

    There is no doubt that the current state of the economy has and will continue to leave its mark on the American people. One of the areas hardest hit, is a company’s workforce. This embodies not only a reduction, or addition to a company’s staff, but rather the immediate impact posed to the landscape of the company’s personnel. Many companies can expect to employ people from all backgrounds, races, and ages, which inevitably bring various life experiences to the table. Diversity is an essential component within any firm and is usually sought out to some degree by management. Variety often injects a firm with flair and keeps them consistent with the competitive edge. However, businesses are then tasked with the challenge of creating a sense of synergy amongst the various groups within their organization. This task can be overwhelming and detrimental to the company’s success if not executed properly. Take for instance the various age groups that exist within a company. It probably does not compare with what it used to be ten or twenty years ago. Managers must truly understand the differences in their employees if they are to devise and implement a successful strategy to motivate their employees.…

    • 2247 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    The Changing Workforce

    • 1000 Words
    • 4 Pages

    The advantage of having such diverse group of workforce is that when positively managed, it can help the company (Robbins, 2003). But if it is managed incorrectly,…

    • 1000 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Senior Receptionist

    • 16504 Words
    • 67 Pages

    Shearman, A.W., Snell, S., & Bohlander, G.W. 1997. Managing Human Resources (11th ed.). Cincinnati: South-Western Publishing. Smith, P.C., Kendall, L.M. & Hulin, C.L.1969. The measurement of satisfaction in work and retirement: A strategy for the study of attitudes. Chicago: Rand McNally. Soonhee, K. 2002. Participative Management and Job Satisfaction: Lessons for Management Leadership. Public Administration Review, 62(2), 231-242. Spears, M. 2000. Foodservice Organizations. A Managerial and Systems Approach. Upper Saddle River, New Jersey: Prentice Hall. Strauss, A. & Corbin, J. 1990. Basics of Qualitative Research Grounded Theory Procedures and Techniques, Newbury Park: Sage. Thomas, K. & Velthouse, B. 1990. Cognitive Elements of Empowerment: An Interpretative Model of Intrinsic Task Motivation. Academy of Management Review, 15(4), 666-681. University of Wisconsin-Madison. 1967. Methodology manual for work sampling: Productivity of dietary personnel. Madison: Author.…

    • 16504 Words
    • 67 Pages
    Powerful Essays
  • Powerful Essays

    OB – field of study that investigates the impact that individuals, groups, and structure (organizational structure) have on the behavior within the organization…

    • 4359 Words
    • 18 Pages
    Powerful Essays