Help Me and Tactic

Topics: Help me, Help, Persuasion Pages: 2 (673 words) Published: April 22, 2014
Case summary: Ron Johnson—Department of Accounting
Question #01:
a) What source of power does Jean have?
As Chair of the Department of Accounting, Jean has the position source power. Because of the position power is derived from top management, and it is delegated down the chain of command. b) And what type of power is she using?

The type of power that jean is using falls under the legitimate power, which is based on the user’s position power, given by the organization. When using legitimate power, it is also helpful to use the consultation influencing tactic. In addition, Jean is also using the consultation influencing tactic by consulting her employees for ideas on the new policy. c) Which influencing tactic is Jean using during the meeting? Jean is using the consultation influencing tactic by consulting her employees for ideas on the new policy. d) Is negotiation and/or the (e) Exchange tactic appropriate in this situation? I believe the negotiation tactic is appropriate in this case and exchange tactic cannot appropriate in this case because the exchange tactic would mean that Jean has no authority over the employees whom she is addressing. Question #02:

a) What source of power does Ron have,
I thought In this case, Ron is using the personal power source. b) What type of power is he using during the meeting?
During the meeting he uses the legitimate use of rational persuasion power in this case. This is evident when he shares data about other professionals in his field using graduate assistants for the same reasons. c) Which two influencing tactics is Ron primarily using during the meeting? In this case Ron uses the legitimate use of rational persuasion power and personal power during the meeting. d) Which influencing tactic is Ron using with the memo?

In this case, Ron is using the coalition influencing tactic, in hopes of using influential people to achieve his goal. With a coalition influencing tactic you use influential people to help...
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