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Helen Demarco Case

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Helen Demarco Case
Helen DeMarco and her team had poor and unhealthy behaviors and attitudes within the team. After Paul Osborne had arrived as the new chief executive of Amtran, He had set out a mandate was to ‘revitalize, cut costs, and improve efficiency. Helen DeMarco knew Paul Osborne not being a technical expert, had his new plans contained fatal technical flaws. She did not let her boss know, so that it can be relayed to Mr. Osborne. This showed an absence of trust within the team. When Helen and her team received a memo to form a committee and work on the revitalization plan, each member agreed that the plan was ‘crazy’ yet no one was willing to share their opinions with Mr. Osborne. This showed the fear of conflict as without no trust, there can be
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