Ai Identify four different reasons why people communicate
People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued.
Aii Describe two ways how effective communication can affect relationships in an adult social care settings between individuals using the service, their carers, colleagues and other practioners
One way effective communication can help in a social care setting is being able to know what the client likes and needs, this is essential so that the level of care and compassion is met by all those involved in the clients care.
Another way is communication between all those involved in the clients care so that continuity of care is met by all those involved. This is essential and needs to be recorded accurately as well as verbally communicated to avoid any discrepancy in care needs, medical needs or personal care.
Aiii Using the table involved identify three ways of finding out the communication and language needs of an individual. For each method describe how effective it is at establishing the needs of the individual. Method | How effective is this method | Observation | By observing the individual you can establish the most effective language or best way to communicate and be able to determine whether they have disability or illness. If there is a learning disability or hearing or visual impairment then a particular method or style of communication should be used for effective communication. | Reading previous reports or history | Previous reports, records and history help to determine the individual’s illness or disability and what level of support the individual needs to effectively communicate and language needs. | Talking to family,