The two types of health internet technology (IT) related incidents are a computer user and health IT system. The computer user can cause incidents through human error. For example, the user can make mistakes by not being trained properly, not entering data into the system, and not reviewing lab results in time. The health IT system can cause incidents through both software and hardware issues. Some examples of computer related problems are a slow network and lost data (Giannini, Possanza, Solomon, Wallace, & Zimmer, 2013).
The case study is about an incident that made a patient overdose on morphine. The physician ordered extended release morphine every twelve hours and immediate release morphine as needed …show more content…
Having a no punitive approach to reporting and learning from adverse events, close calls and unsafe conditions is important (Joint Commission, 2017). The nurse leader must educate and reinforce the importance for staff members to report all health it related incidents. The nurse leader can also emphasize with staff members that not only is the organization collecting only computer related issues but on things that made it difficult for the computer user to navigate the health IT system. The nurse leader can research nursing and healthcare literature about evidenced based patient safety. This can be used as helpful resource to be shared with staff