March 2, 2015
Dr. Lawrence Fergus
The Importance of Accountability Paper
Accountability is important in the health care industry; it holds an individual accountable day in and day out for his and her own tasks. Holding a person accountable for their actions can also assist in creating accountability for the department, unit, organization, and industry level of the organization. Accountability is considered to be a performance management system to improve and measure quality in the health care industry (O'Hagan & Persaud, 2009).
“The good leader works hard to make sure that there is little transfer of accountability from the staff to the leader when it comes to accountable decision making” (Porter-O'Grady & Malloch, 2007, p.116 ). In order to be accountable an individual must be direct with his or actions, decisions and outcome, and in the health care industry there is lack of clarity when it comes to actions, responsibility and results, it is up to the leader to form the ideas that will support the decisions being made. Being accountable is when a person knows what his or her work is worth.
Employee’s accountability is measured in the health care industry by setting goals that can be tracked, and employer feedback is also helpful. The "U.S. Office of Personnel Management" (n.d.) website discusses how setting specific goals for each employee will help measure the employees’ performance accurately and most of all fairly; by doing it this way the leader or manager will notice if there is a problem that needs immediate assistance or needs to be addressed all together, and each employee is held accountable. Make sure the job description is in writing, this will assist the employee and the leader in guiding the goal that is to be achieved, and the employee will have knowledge of knowing exactly what is to be expected ("U.S. Office of Personnel Management", n.d.). It is difficult to manage
References: Checks And Balances. (2015). In Investopedia. Retrieved from http://www.investopedia.com/terms/c/checks-and-balances.asp O 'Hagan, J., & Persaud, D. (2009, April/June). Creating a Culture of Accountability in Health Care - See more at: http://www.nursingcenter.com/lnc/static?pageid=935642#sthash.qkBUPqSc.dpuf. Lippincott nursing center.com, 28(2), 124 - 133. Retrieved from http://www.nursingcenter.com/lnc/static?pageid=935642 Porter-O 'Grady, T., & Malloch, K. (2007). Managing for success in health care . St. Louis, MO: Mosby. U.S. Office of Personnel Management. (n.d.). Retrieved from http://www.opm.gov/policy-data-oversight/performance-management/reference-materials/more-topics/accountability-can-have-positive-results/