Hard Rock Cafe

Topics: 2010 FIFA World Cup, South Africa, Cape Town Pages: 2 (333 words) Published: February 27, 2013
South Africa
Case Study Introduction
Forsyth Black SVP Africa Through a competitive tender process in 2007, we were awarded 10 operating licences by ACSA (Airports Company of South Africa) and by March 2008 we were operating at eight stations, including Johannesburg OR Tambo, Cape Town, Durban, Port Elizabeth, East London, George, Bloemfontein and Richard’s Bay. Today we are the #1 ground handler in South Africa, being awarded numerous airport & airline awards. Mirroring the success found in the rest of the Menzies Aviation network, we have focused on working with attractive airlines and our customer base now includes:

Fact File
Stations: Employees: Revenue: Turns: Market position: 8 1,823 £25m 78,045 #1

Our History
2008: Operational start at Johannesburg OR Tambo International Airport, Cape Town International Airport, Durban International Airport, Port Elizabeth, East London, George, Bloemfontein and Richards Bay. The purchase and integration of ACR’s air cargo warehousing and trucking business at Johannesburg OR Tambo International Airport, Cape Town International Airport, Durban, Port Elizabeth and East London Opening of Shongololo international lounge to the acclaim of many passengers and business traveller publications



Our awards include: Eithad Airways, Most Improved Statiion Worldwide Cathay Pacific, Most Improved Station Worldwide Kenya Airways, Most Customer Compliments Networkwide ACSA Feather Awards for Best Airside Service Provider (Port Elizabeth & Durban) ACSA Feather Award for Best Airside Service Provider (Durban) Since our successful ground handling start-up, we have added cargo handling & aircraft cleaning services to our portfolio. Menzies Aviation is proud to be #1 in South Africa and as the country prepares to host the 2010 World Cup, Menzies Aviation is ready to play its part! Shongololo Lounge Johannesburg OR Tambo International Airport


Preparation for the 2010 FIFA World Cup in South Africa, where...
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