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Happy Patient Procedure

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Happy Patient Procedure
I do not foresee a happy patient coming out of this procedure. From the beginning, the MA should have educated the patient on the purpose or procedure of the laboratory order. When she should have been educating the client she could have been putting her gloves on as well, but instead she was looking for the proper vein and cleaning it without gloves. Whether the MA washed her hands or not, she is still spreading germs. The gloves should have been put on prior to her ever touching the patient, not after she felt, cleaned with alcohol, and applied the tourniquet.
Then for the MA to be “fishing” around for over five minutes without actually feeling a vein (usually you can’t see them and if you can they are too superficial to get blood from).

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