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Halo for the PC: Troubleshooting Guide

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Halo for the PC: Troubleshooting Guide
Microsoft Halo for the PC Readme File
September 2003
© Microsoft Corporation, 2001–2003. All rights reserved.

Welcome to Halo for the PC!

This file contains information to help you troubleshoot issues with Halo® for the PC. You can find information on Microsoft® Product Support Services in the printed or online manual.

Note: If Halo came installed on your computer as an OEM version, contact the manufacturer of the computer or other hardware it was bundled with for product support. Refer to the documentation that came with your computer or hardware for the product support telephone number.

For the latest support and troubleshooting information, please visit http://www.microsoft.com/games/halo/support.asp.

CONTENTS

A. System Requirements
B. Installation
Installing Halo
Installing DirectX 9.0b
SafeDisc Issues
C. Getting Help
Viewing the Online Print Pieces
D. Command Prompt
E. Configuration Issues
F. 3D Card Issues
G. 3D Card Drivers and Manufacturers
H. Audio Troubleshooting
I. Additional Multiplayer Information
Default Ports
Network Settings
Direct IP Connection
Checking for Updates
J. Multiplayer Troubleshooting

A. System Requirements

Halo requires a personal computer with the following minimum requirements.

· Multimedia personal computer with a 733 MHz or higher processor.
· Windows 98 Second Edition, Windows Me, Windows 2000 Service Pack 1, or Windows XP.
· 128 Megabytes (MB) of RAM.
· 1.3 GB of available hard disk space.
· 8× CD-ROM drive.
· 32 MB 3D hardware-transform-and-lighting-capable video display.
· Keyboard and Microsoft Mouse or compatible pointing device.
· Sound card and speakers or headphones.
· DirectX 9.0b (included on CD; see below for installation instructions).
· 56 Kbps modem or LAN for online network play. Broadband required to run a server.

B. Installation

If your computer does not automatically install Halo after the CD is inserted into the CD-ROM drive, perform the

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