Gretchen Case Study Summary
Gretchen joined HCSC on 11/21/16 in the Director, Clinical Operations role. In the role, Gretchen is responsible for oversight and delivery of numerous processes and strategies. As a Director, she plays a pivotal role in leading and directing her team to accomplish deliverables.
Unfortunately, Gretchen has struggled to meet performance expectations for the role, though she has received ongoing coaching and feedback from her Executive Director and the VP, Clinical Operations - Enterprise Markets. As a result, she received a 30-day performance improvement plan (PIP) on July 17, 2017. This plan was later extended another 30 days to give Gretchen every opportunity to demonstrate the required performance improvements.
Unfortunately, during this
Unfortunately, Gretchen has struggled to meet performance expectations for the role, though she has received ongoing coaching and feedback from her Executive Director and the VP, Clinical Operations - Enterprise Markets. As a result, she received a 30-day performance improvement plan (PIP) on July 17, 2017. This plan was later extended another 30 days to give Gretchen every opportunity to demonstrate the required performance improvements.
Unfortunately, during this