Jim O’Connor, President and Owner of Le Petit Gourmet, received a shocking phone call while vacation in California, which informed him that his business is going to shut down indefinitely due to the outbreaks of hepatitis A in his catering facility.
Le Petit Gourmet was a family catering business that had been operating in the Denver metro area for more than 30 years. Le Petit employed between 150 and 200 people, 75 of whom were full time. Along with Le Petit was perceived as the most expensive and upscale caterer in Denver, O’Connor also want his business to be known for good food on all levels, from cookies to lobsters. Le petit Gourmet’s business had been on the upswing in recent years.
On November 22, Health Department notified O’Connor that his kitchen manager …show more content…
Many of these items were unopened and frozen products, not part of the infected food.
O’Connor was able to maintain his employees during the outbreaks, he honestly tell them that pay cut was imminent in the future, but if your stand by me and help me, I will commit to pay you back when the business is getting better. He also states to the employees that the infected person have been left Le Petit Gourmet, we are very safe working here in Le Petit Gourmet.
When he have all the information he need, he held a news conference at the Le Petit Gourmet facility and explained what had happened and what he and Le Petit Gourmet prepared to do about the crisis. During the outbreak periods, other catering companies was worried that this crisis would effects their companies, so they mailed out letter to inform their clientele that this only happened to Le Petit Gourmet and will never happened against them.
Due the O’Connor and his staffs diligent works, Le Petit Gourmet finally reopened on January 11, and they have their first catering job on January 14.
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