Gosh from Appex
MEM 6970 Engineering Management Problems
Assignment 2
Ileana Rodriguez
January 27, 2013
“Appex Corp.”
1. What were the challenges that Appex CEO Shikhar Ghosh faced when he joined Appex? Why were “structure and control” deemed necessary? Following were the challenges which Ghosh faced when he joined Appex: * The organization was initially small and the decision-making was centralized among the key executives. All other employees were only involved in developing and selling products. * People had expertise in definite sectors but everybody did nothing. * There was no functional structure, roles were not defined and there was no job description * As the market was growing, more projects poured in and people worked on many projects at once * The environment started becoming chaotic and the company was spending cash quickly without monitoring its expenses. * Employees were only “fire-fighting” with the existing operations and there was no development or underlying planning structure. * Customer complaints started increasing and Appex was unable to handle the increasing demand and volume of customer requests. * Company started missing the installation dates and fell behind schedules, there were failures in product development. * Information flow started becoming difficult, there were clashes in the product development process and coordination and integration started falling apart. * There was no financial planning, the operations became unproductive and looseness of projects didn’t work.
2. Evaluate the importance of each of the structural changes Ghosh implemented with respect to importance, problems resolved, and problems created;(a) start-up, (2)circular, (3)functional,(4)teams, and (5)divisional. As the company was rapidly growing and there was a need for organizational structure change, Ghosh started by implementing innovative structures. There were a series of problems and limitations that followed after
Assignment 2
Ileana Rodriguez
January 27, 2013
“Appex Corp.”
1. What were the challenges that Appex CEO Shikhar Ghosh faced when he joined Appex? Why were “structure and control” deemed necessary? Following were the challenges which Ghosh faced when he joined Appex: * The organization was initially small and the decision-making was centralized among the key executives. All other employees were only involved in developing and selling products. * People had expertise in definite sectors but everybody did nothing. * There was no functional structure, roles were not defined and there was no job description * As the market was growing, more projects poured in and people worked on many projects at once * The environment started becoming chaotic and the company was spending cash quickly without monitoring its expenses. * Employees were only “fire-fighting” with the existing operations and there was no development or underlying planning structure. * Customer complaints started increasing and Appex was unable to handle the increasing demand and volume of customer requests. * Company started missing the installation dates and fell behind schedules, there were failures in product development. * Information flow started becoming difficult, there were clashes in the product development process and coordination and integration started falling apart. * There was no financial planning, the operations became unproductive and looseness of projects didn’t work.
2. Evaluate the importance of each of the structural changes Ghosh implemented with respect to importance, problems resolved, and problems created;(a) start-up, (2)circular, (3)functional,(4)teams, and (5)divisional. As the company was rapidly growing and there was a need for organizational structure change, Ghosh started by implementing innovative structures. There were a series of problems and limitations that followed after