Good Manners in Workplace

Topics: Dale Carnegie, Etiquette, How to Win Friends and Influence People Pages: 1 (393 words) Published: May 4, 2009
HOW IMPORTANT IS GOOD MANNERS? DOES IT GIVE YOU THE EDGE? Good manners will make you heard, give you personal power. People will listen and respond kindly to those who treat them well. It’s only human nature; we all want to be treated well. As a person realizes people are responding positively to their use of good manners, they become more confident. A confident, respectful person will stand out in a crowd. These ideals came from the website: . How Good Manner Helped George Lead This was adapted from “A_ Man on Horseback_,” Richard Brookhiser, The Atlantic Monthly. The website http:// George Washington stood first in the hearts of his countrymen for many reasons. One of them: He treated people right. It wasn’t innate. Washington had a hot temper and could be headstrong and high-handed, but he also worked on his manners. By the time he was 16, he had copied out the Rules of Civility and Decent Behavior in Company and Conversation. Here’s a sampling of the book, a code of 110 rules that Washington often displayed: No. 1 “Every action done in company ought to be done with some sign of respect to those present. No.23 Avoid appearing vengeful. When you see a crime punished, show pity to the criminal. No. 44 When people put all of their effort into something that fails, don’t blame them for trying. No. 45 In disciplining someone, do it with sweetness and mildness. According to Dale Carnegie’s website: www.DaleCarnegie.comhis classes include many good lessons for everyone. “He teaches you not to critize or complain. He also teaches you to smile; and to remember that a person’s name is the sweetest and most important sound in any language. Be a good listener; make the other person feel important. You should never say “You are Wrong” to a person: but if you are wrong admit it quickly. Try to see things from the other person’s point of view....
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