Good Communicator Hca
Are you a good communicator?
Effective communication is vital in the healthcare workplace. The welfare of others is the fundamental focus and effective communication between colleagues can make the difference in the quality and consistency of care that is delivered to patients. Many people to consider themselves to be good communicators; Identifying what the effective communication process is helps to make that determination. According to Cheesebro, O 'Conner, & Rios, 2010, effective communication is “the process of sending and receiving messages.” This means that a good communicator would be effective in both listening and responding appropriately. So, in order to establish a successful exchange of information is helpful to distinguish between the various types of communication. Focusing on verbal and non verbal communication we will examine communication and how it relates to the medical field.
In the health care industry interpersonal relationships with patients and coworkers are essential in the quality of service that is provided. Communication is vital to the development as well as the maintenance of all interpersonal relationships. In health care, the constant interaction with the patients, their families and co-workers of different race, ethnic background, gender, and religious beliefs require diversity from its employees. Using communication to build interpersonal relationships builds a trust and understanding between co-workers and patients. Thus patients feel more at ease discussing their ailments and receiving professional feedback. Effective communication results in more positive outcomes, such as increased productivity and proficiency, better relationships, as well as improved workplace morale. On the other hand, poor and ineffective communication causes conflict, takes up time and
References: 1. Cheesebro, T., O 'Conner, L., & Rios, F. (2010). Communicating in the Workplace . : Prentice Hall. 2. Films Media Group.(2007). Communicating with aged care colleagues [H.264] * Taken From: http://digital.films.com/PortalPlaylists.aspx?aid=7967&xtid=40257