Answers Within my job role as a Registered Manager for Older People it is important to have good communication skills to develop positive relationships and share information with people using services. I also need to be able to communicate well with client’s families, carers, colleagues and other professionals. I use several different forms of communication within my job role. Interpersonal skills are those skills that enable me to interact with another person, allowing me to communicate successfully with them. Good communication skills are vital for working in Health & Social Care as they help to: * Develop positive relationships with service users and their family and friends, so they can understand and meet their needs. * Develop positive relationships with work colleagues and other professionals. * Share information with people using the services, by providing and receiving information. * Report on the work I do with people.…
Communication skills are defined as; verbal and non-verbal words, phrases, voice tones, facial expressions, gestures and body language that you use to interact with another person. Effective communication is essential in all care settings as part of building and maintaining good patient-colleague relationships. These skills help both patient and colleague to learn about each other and understand each other, so that they can therefore meet each other’s needs.…
Within a social care setting it is essential as a manager to communicate effectively as predominantly therapeutic interactions occur with vulnerable people and their families and with staff and visitors and often they may be experiencing difficult and challenging personal situations making the need for us to be excellent communicators even greater. Interpersonal skills are those skills that enable us to interact with another person, allowing us to communicate successfully with them. Good communication skills are vital for team leaders/managers in health…
There are some generally acknowledged communication skills which are essential some of these are listening, information giving, empathy and in terms of healthcare, support, one way to create more effective communication is to use open ended questions and by being assertive and confident.…
Being able to communicate effectively builds trust, respect, enhances learning and accomplishes goals. Within my job role the level of communication I have to uphold has to be one of massive importance. I have a role of great responsibility dealing with service users and their families or advocates, internal staff and external agencies. Therefore, my communication has to be clear and concise whilst I am conveying instruction and information. I consider communication to be successful when the desired objective is attained. All communication has a purpose, whether to inform, to convince or to serve some other purpose; communication is what ties all departments within our care home together.…
Effective communication in my role as Business Manager is important to the business as a whole to create confidence, professionalism and a common goal/service. My role is important as I communicate with staff, service users, their families and friends, as well as professional individuals such as GP’s, District Nurses and Social Workers. I need to be able to communicate in a clear and concise manner at all levels to portray information and instructions timely and accurately. Communication links all working professionals together in order to deliver the best possible care to service users.…
Communication is the actions we use to transfer information from one place or person to another. Although this is a simple definition, communication has various categories and is a much more complex subject. We use techniques known as interpersonal skills in order to communicate and maintain effective relationships. These can be portrayed in many different ways as there are many different types of communication. In particular health and social care professionals need to maintain excellent communication skills whilst dealing with service users and colleagues. This is why it is important to understand and learn the practical skills needed. Argyle’s six core communication cycle is aimed at effective communication, and the two main forms of communicating are verbal and non verbal.…
Communication within the health care industry is very important, and there are various forms of communication that will be used. It is essential that management communicate with the peers of the industry, to make sure that everyone is on a more valid note. Without communication internal and external communication, the industry will not be able to obtain the communication methods needed for establishment. With any new establishment of a healthcare company, many of the communicators must effectively resolve any issues that may come with communication. It is also important that managers find what communication methods works best for their…
I am currently not working so I can’t explain what is currently being done at my prior job. I can explain what was done when I was employed in the past for effective communication. In this paper I will discusses what techniques were used for effective communication, what was ineffective techniques, how they were applied I the health care work place and how technology impacts effective communication.…
It will also contribute to a more efficient and effective health care setting as the service users will be happier with the treatments they receive. If poor communication are to take place then people are going to end up frustrated, confused and in worst case scenario offended. If service users are not happy or confident with the service they receive this will have a negative impact on health care setting as the reputation of the staff and setting will be reduced. In addition to this effective interpersonal skills will facilitate a better unity across the workplace. People who can communicate effectively and who can use demonstrate good levels of interpersonal skills will give be able to deliver a clearer and more refined…
Good communication skills are so important within a health and social care environment because we communicate with others all the time. Effective communication helps us better understand a person or situation, enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring…
There are a number of reasons for communicating as a manager and leader such as delegation of work, supervision, building a team, interviewing, etc. As well as the need to communicate in many different levels of communicators such as clients, family members, staff, senior staff, other managers, other professional. Different mix of people require a different type of communication. Throughout the duty manager might be undertaking the variety of roles when advising, instructing, welcoming, assessing, observing, informing and counseling. Whatever the communication need or type, a good working relationship, trust and ability to talk openly are essential and therefore the need to adjust the communication to each circumstance. in supporting others to became effective communicator, it is necessary for leader to be an effective role model and where able to reflect effectively on how you communicating your messages. If we support all our communication by accepting and valuing the people with whom we interact in the expression of warmth and a non- judgemental attitude, we will improve our communication skills no end.…
This assignment will define communication and discuss the importance of effective communication within the healthcare sector. It will then look at how I can develop an active listening skill that I currently feel is a personal weakness. (Appendix 1)…
Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.…
Good communication and interpersonal interaction is vital within the health and social care sector this is because patients must feel comfortable and health professionals must be able to talk to their patients using good communication to get their point across and be able to tell their patients what they feel is going on.…