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GB560 Unit 6 PaigeHarward

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GB560 Unit 6 PaigeHarward
BUSINESS PROCESS CHANGE PLAN
GB560 Designing, Improving and Implementing Processes
Session #01N
Paige Harward
Kaplan University
July 16, 2013

Abstract: The purpose of this paper is to reflect on what has been taught in this course and how to apply it to my future employment plans. It will answer the questions asked about formal process change and what other items if any needed to be added to the business change plan created in units one through five. Last, the paper will discuss the course and how it has helped me with my own insecurities in being a leader.
Actuaries and Business Process Change As with any business the actuary must keep up with current times and have a process in place that keeps the customer and stakeholder first. In order to do this, change may have to take place. As a Chief Actuary, a business process management plan is an important tool.
There are several stages that may need to be considered when implementing a process change. The first stage would be the project plan. It is important to have a structured and disciplined approach to ensure the success of the business. A plan would be tailored to the company and would help determine what problems need to addressed to make the actuary process more efficient.
The next stage would include project planning. This is the stage in which the team would establish a detailed project plan and would navigate from the existing plan and lead to an end result. This part of the process would include creating a chart indicating what changes are being made and help the team see the flow of the “As-Is” process and the “To-Be” process.
The last stage is the project implementation phase. This is the step in which the actual transformation would begin. A well-organized team is critical to ensure that implementation is successful. The model the team follows must be one that they are able to understand and operate flawlessly.
With all of the changes that are occurring in the financial and

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