Gartner - IT Key Metrics Data 2014 - Key Infrastructure Measures - Storage Analysis- Multiyear - 2013 12 16
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G00258880
IT Key Metrics Data 2014: Key Infrastructure
Measures: Storage Analysis: Multiyear
Published: 16 December 2013
Analyst(s): Jamie K. Guevara, Linda Hall, Eric Stegman
This research contains high-level storage cost efficiency and support staff productivity ratios for organizations managing operations internally.
Information provided was collected between 2009— 2013 from a global audience. Key Findings
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The 2013 average Annual Storage Cost per Raw TB of capacity is $3,212.
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The 2013 average number of Raw TB Supported per Storage FTE is 201.
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Complexity and demand elements should always be considered within the context of a performance evaluation as they are the most fundamental drivers of a cost profile.
Recommendations
■
Use this research as a source of comparative data by unit supported and cost category to assist IT and enterprise leaders with fact-based decisions related to investments, planning, ongoing operational assumptions and identification of quantitative best practices.
■
In addition to environment scale, these metrics should be considered in tandem with service level requirements, the quality/satisfaction levels achieved as well as within the context of IT complexity & the state of the IT-business environment (past, present & future).
■
Use of this information should be considered the beginning of an ongoing value discovery process. Organizations should consider investing in customized, refined, prescriptive or indepth benchmarking engagements on a recurring basis to support the budget cycle, or whenever making significant, fact-based IT or business decisions. The information published in this research can be used during the time periods in-between these comprehensive assessments to inform business and IT planning assumptions.
Table of Contents
This research note is restricted to the personal use of
G00258880
IT Key Metrics Data 2014: Key Infrastructure
Measures: Storage Analysis: Multiyear
Published: 16 December 2013
Analyst(s): Jamie K. Guevara, Linda Hall, Eric Stegman
This research contains high-level storage cost efficiency and support staff productivity ratios for organizations managing operations internally.
Information provided was collected between 2009— 2013 from a global audience. Key Findings
■
The 2013 average Annual Storage Cost per Raw TB of capacity is $3,212.
■
The 2013 average number of Raw TB Supported per Storage FTE is 201.
■
Complexity and demand elements should always be considered within the context of a performance evaluation as they are the most fundamental drivers of a cost profile.
Recommendations
■
Use this research as a source of comparative data by unit supported and cost category to assist IT and enterprise leaders with fact-based decisions related to investments, planning, ongoing operational assumptions and identification of quantitative best practices.
■
In addition to environment scale, these metrics should be considered in tandem with service level requirements, the quality/satisfaction levels achieved as well as within the context of IT complexity & the state of the IT-business environment (past, present & future).
■
Use of this information should be considered the beginning of an ongoing value discovery process. Organizations should consider investing in customized, refined, prescriptive or indepth benchmarking engagements on a recurring basis to support the budget cycle, or whenever making significant, fact-based IT or business decisions. The information published in this research can be used during the time periods in-between these comprehensive assessments to inform business and IT planning assumptions.
Table of Contents
This research note is restricted to the personal use of